Dona Franks

• Streamlined financial processes by implementing efficient budgeting and forecasting systems.
• Improved financial performance through the thorough analysis of company expenditures and revenues.
• Managed company cash flow by monitoring daily transactions and optimizing working capital.
• Reduced financial risk with comprehensive credit management strategies, strengthening the company's financial position.
• Implemented internal controls for enhanced compliance with regulatory requirements and reduced errors in reporting.
• Successfully managed multiple audits, ensuring accurate financial information was presented to external parties without discrepancies or delays.
• Spearheaded the implementation of new accounting software solutions, improving data accuracy and streamlining operations across departments.
• Established strong relationships with banking partners to facilitate access to essential funding channels.
• Generated financial and operational reports to assist management with business strategy.
• Assisted with recruiting, interviewing and hiring new department employees.
• Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
• Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
• Prepared internal and regulatory financial reports, balance sheets and income statements.
• Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
• Utilized financial software to prepare consolidated financial statements.

• Enhanced company safety standards by conducting thorough inspections of equipment and facilities.
• Streamlined inspection processes for faster turnaround times, resulting in increased productivity.
• Developed customized inspection checklists tailored to specific job sites, ensuring thorough evaluations.
• Managed multiple concurrent projects successfully while adhering strictly to deadlines.
• Identified repair and upgrade requirements needed to meet safety and quality standards.
• Upheld codes and regulations governing materials, processes, and procedures.
• Conducted detailed building structure inspections to identify and resolve potential risks.
• Recorded inspection and test results on data sheets.

Stay-at-home mother while my husband was deployed with the US Army.

Volunteered with multiple organizations within the community to assist with various projects and events.

Managed our family budget and home.

• Achieved positive client outcomes by developing and implementing comprehensive case management plans.
• Enhanced communication between clients and providers through consistent follow-ups and progress updates.
• Coordinated essential services for clients, resulting in improved overall well-being and self-sufficiency.
• Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
• Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
• Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
• Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
• Strengthened relationships with community organizations to increase access to supportive resources for clients in need.
• Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
• Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
• Participated in regular professional development opportunities to stay current on best practices within the field of case management.
• Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
• Fostered open lines of communication with clients'' families and support networks, involving them in the case management process as appropriate.
• Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
• Developed and implemented comprehensive case management plans to address client needs and goals.
• Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
• Assisted clients in navigating housing, legal services, and public benefits to gain access to valuable resources.
• Developed and implemented safety plans for clients at risk of harm to provide protection.