Dona Hensley
Sanford,FL
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Goodwill Industries Of Central Florida
03.2013 - 05.2023
- Increased sales through effective merchandising strategies and targeted promotions.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored sales trends to adjust pricing strategies accordingly for optimal profitability.
Education
High School Diploma -
Lyman High School
Longwood, FL06.1986
Skills
- Task Delegation
- Operations Management
- Cost Reduction
- Employee Scheduling
- Employee Performance Evaluations
- Product and service knowledge
- Recruiting and interviewing
- Staff Supervision
- Policy Enforcement
- Team motivation
- Sales Reporting
- Customer Relations
- Employee performance evaluation
Timeline
Assistant Manager
Goodwill Industries Of Central Florida
03.2013 - 05.2023
High School Diploma -
Lyman High School