Summary
Overview
Work History
Education
Skills
Timeline
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Dona Johnson

Fort Collins,CO

Summary

Accomplished Back Office Associate at Home Depot with expertise in data entry and document management. Proven track record in resolving cash balancing issues and enhancing customer service. Strong problem-solving skills and a positive attitude drive success in team environments. Dedicated to maintaining confidentiality and improving operational efficiency.

Overview

10
10
years of professional experience

Work History

Back Office Associate

Home Depot
02.2023 - 08.2025

Daily Balancing transactions from Cash Checkouts and registers.

Created Daily Cash Deposits

Researched and resolved any cash balancing issues.

Ordered and monitored need of supplies needed by employees and managers

Processed monthly Expense reports

Created Documentation for daily balancing procedures.

Maintained repair of work telephones used by every employee.


Cashier

Home Depot
02.2023 - 09.2023
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and store navigation.
  • Maintained accurate cash drawer balances throughout shifts.
  • Collaborated with team members to enhance customer service experience.

Cleaner

Howe Mortuary
02.2016 - 12.2018
  • Maintained cleanliness and sanitation standards in mortuary facilities.
  • Developed efficient cleaning schedules to optimize workflow and reduce downtime.
  • Collaborated with management to improve cleaning processes and facility maintenance strategies.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Worked as host and kitchen help for after service meals for customers

Education

Associate of Science - Computer Information Systems

Aims Community College
Greeley, CO
01-2018

Skills

  • Data entry expertise
  • Document management
  • Research and analysis
  • Confidentiality assurance
  • Positive attitude
  • Customer service
  • Verbal and written communication
  • Valid Driver's license
  • Dedicated team player
  • Organizing and categorizing
  • Strong problem solving

Timeline

Back Office Associate

Home Depot
02.2023 - 08.2025

Cashier

Home Depot
02.2023 - 09.2023

Cleaner

Howe Mortuary
02.2016 - 12.2018

Associate of Science - Computer Information Systems

Aims Community College
Dona Johnson