Dona Rupp

• Obtain patient information from new and established patients, capturing demographics, billing as well as other pertinent information for accurate medical records.
• Manage payroll and provide biweekly paychecks to staff members.
• Assisted physicians in providing high-quality care, completing insurance forms promptly.
• Supported administrative tasks such as ordering supplies, inventory management, and filing medical documents for streamlined office workflow.
• Ensured smooth daily operations by managing incoming calls professionally while addressing inquiries or directing them to appropriate personnel.
• Coordinated successfully with healthcare providers to ensure timely delivery of test results and prescription refills for patients
• Received, recorded and filed medical payments by check, cash, and credit card. Reconcile daily payments received and prepare deposits.
• Accounts payable, make sure all invoices are paid on time.
• Maintained a clean reception area conducive to a professional atmosphere while adhering to safety guidelines.
• Adhered to strict HIPAA guidelines to protect patient privacy.
• Maintain a strong work ethic with total commitment.

Check patients in and out,Scheduling,Verifying Insurances, Answering phones, Charge Entry, Banking, Training new Employees, Obtaining Authorization.

Answering Multi-phone Lines and transferring to appropriate departments, Greeting Visitors, Processing payments.

• Improved patient recovery by assisting in implementing individualized physical therapy treatment plans.
• Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
• Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.
• Streamlined clinic operations by maintaining a clean, organized environment and performing routine inventory checks on therapy supplies and equipment.
• Assisted in designing effective home exercise programs for patients, promoting continued improvement outside of clinical sessions.
• Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
• Maintained accurate patient records for both billing purposes and ongoing evaluation of therapeutic interventions.