Donaji Ochoa
Sierra Madre,CA
Summary
Highly motivated worker with leadership abilities and a strong commitment to exceptional customer service. Skilled in fostering open communication and maintaining a collaborative team environment, resulting in improved productivity and high employee morale. Recognized for strong work ethic, consistently exceeding performance goals, and delivering results that enhance customer satisfaction and loyalty. Adept at problem-solving, team building, and delivering quality service in fast-paced settings.
Overview
9
9
years of professional experience
Work History
Stage Hand
crypto.com, sofistadium, kia forum, intuit dome
Los Angeles
01.2023 - Current
- Safely loaded and unloaded equipment from trucks.
- Set up and tore down stage sets, lighting, rigging and sound equipment.
- Organized tools and supplies for use during production.
- Assisted with the installation of audio-visual systems in venues.
- Performed basic maintenance on equipment to ensure proper working order.
- Checked and confirmed safety of stage props prior to each performance
- Placed furniture, platforms, risers or any necessary items required for a show and event.
- Maintained cleanliness of backstage area before, during and after productions.
- Coordinated with technical staff to ensure smooth operation of events and shows.
- Kept track of inventory levels of materials used in setting up stages.
- Provided support to performers by helping them move from one place to another onstage.
- Ensured that all necessary safety standards were followed while installing equipment.
- Adhered to safety protocol in storing, loading and unloading set pieces and stage equipment.
- Managed inventory of stage equipment and supplies, ensuring availability and condition for use.
Cover Art Artist
Self-employeed
Sierra Madre
01.2021 - Current
- Created visual designs and graphic elements for various print and web-based projects.
- Developed original artwork, illustrations, logos, banners, icons and other design assets.
- Optimized images for web applications using Adobe Photoshop software.
- Collaborated with other professionals to ensure project objectives were met.
- Documented detailed specifications for each job prior to production process.
- Designed website layouts including navigation structure, page templates and graphical user interface elements.
- Edited existing graphics to improve the overall look of a project or advertisement.
- Developed creative concepts that are in line with brand identity guidelines.
- Researched current trends in graphic design industry to stay ahead of competition.
- Assisted in developing marketing materials such as brochures, flyers, catalogs and magazine ads.
- Reviewed all work before submission for accuracy and quality assurance purposes.
- Built relationships with vendors to develop cost effective solutions for projects.
- Developed, designed, laid out and produced variety of technical illustrations for brochures, banners, and signs.
- Selected colors and themes while adding functionality to create new designs.
- Designed graphics and writing content layout for books, consistently exceeding author expectations.
- Created corporate brands by designing cohesive looks between logos and letterheads.
- Developed marketing literature and posters to be displayed at promotional events.
- Expanded client outreach by designing graphics for marketing materials while offering promotional programs.
- Designed interactive graphics for licensed products on compatible consumer platforms.
- Formatted print and web application designs for projects with varying specifications.
- Submitted design ideas to plan projects with customers and managers.
- Tested product designs utilizing models, prototypes and computer-aided technology.
- Maintained a digital asset library, organizing graphics, photos, and artwork for easy access.
- Assisted in the development and maintenance of brand guidelines to ensure consistency across all materials.
- Managed multiple design projects simultaneously, ensuring timely delivery and adherence to brand standards.
- Developed layouts for product graphics, company collateral and web sites.
- Developed standard agency settings for plotter and laser printers to speed production work.
Amazon Instore Shopper
Whole Foods Market Inc
Pasadena
01.2022 - 01.2023
- Assisted customers in selecting desired merchandise and provided product knowledge.
- Processed payments and returns accurately and promptly.
- Maintained a clean, organized work area to ensure customer satisfaction.
- Ensured compliance with safety protocols while handling large volumes of merchandise.
- Provided excellent customer service by greeting customers warmly and responding to inquiries quickly.
- Stocked shelves with new products and reorganized existing displays as necessary.
- Tracked inventory levels to ensure adequate stock availability for shoppers.
- Reviewed sales data to identify trends in customer preferences and adjusted merchandising accordingly.
- Monitored store security systems to protect against theft or damage of goods.
- Operated point-of-sale systems efficiently, including cash registers, scanners.
- Organized warehouse storage areas for improved efficiency and accessibility.
- Inspected incoming shipments for accuracy, quality, and quantity.
- Collaborated with store management on special promotions and campaigns.
- Performed daily maintenance tasks such as dusting shelves and sweeping floors.
- Identified opportunities for process improvement within the store environment.
- Completed pickup and shopping orders for customers within local area.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Satisfied customers with quick, accurate service under tight deadlines.
Courtesy Clerk
Sprouts Market
Pasadena
02.2018 - 12.2019
- Greeted customers and provided assistance in locating items.
- Inspected customer bags to ensure no shoplifting occurred.
- Operated a cash register to process payments from customers.
- Stocked shelves with merchandise, rotated products, and removed expired items.
- Organized backroom areas for efficient storage of merchandise.
- Assisted customers with product selection and answered questions about store policies.
- Maintained cleanliness of checkout area by sweeping floors and wiping down counters.
- Processed returns and exchanges according to company policy.
- Organized promotional displays to attract customers' attention.
- Provided excellent customer service by being friendly and courteous at all times.
- Ensured safety by monitoring the parking lot for any suspicious activity.
- Assisted in unloading trucks containing incoming stock or supplies.
- Verified that prices on shelf tags matched those listed on computer system.
- Checked expiration dates on food products before placing them on shelves.
- Recorded sales transactions into the point-of-sale terminal accurately.
- Followed best practices for bagging items in reusable, plastic and paper bags.
- Directed customers to product locations throughout store to help find requested items.
- Delivered exceptional customer service by greeting customers and directing to desired items.
- Established good working relationships with other departments to promote smooth flow of products and services throughout store.
Kids Activities Supervisor
Altadena Town & Country Club
Altadena
01.2017 - 12.2017
- Planned and coordinated daily activities for children aged 5-12 to ensure a safe, stimulating and enjoyable environment.
- Provided guidance and support to staff members in order to maintain high standards of customer service and safety.
- Monitored the progress of each child's development through regular assessments.
- Assisted with the recruitment process of new employees by conducting interviews and orientations.
- Ensured that all necessary health and safety protocols were being followed at all times.
- Organized special events such as field trips, movie nights, art projects. for kids to enjoy.
- Maintained accurate records of attendance, program evaluation forms and incident reports.
- Communicated regularly with parents on their child's performance, providing updates and responding to inquiries or concerns.
- Facilitated meaningful conversations between parents and guardians about their children's experiences within the program.
- Conducted weekly meetings with staff members in order to review current policies and procedures and discuss any issues or challenges that may arise.
- Created fun games and activities based on different themes related to educational topics such as science, math, history.
- Researched various resources available for use during activities in order to provide an enriching experience for kids.
- Supervised playground activities ensuring that rules are adhered too while encouraging social interaction amongst participants.
- Assessed the physical condition of equipment used during activities in order to ensure its proper functioning before use.
- Evaluated feedback from parents and staff members regarding overall satisfaction with services provided by facility.
- Provided assistance with administrative tasks such as filing paperwork or completing data entry into computer systems.
- Engaged children in interactive activities and organized arts and crafts, sports games and field trips.
- Created and implemented developmentally-appropriate instructional and activity plans to promote learning.
Activities Assistant
Armory Center For The Arts
Pasadena
01.2016 - 12.2016
- Assisted in the development of activity plans for residents on a weekly basis.
- Organized and implemented activities to meet the individual needs of each resident.
- Facilitated group activities such as bingo, arts and crafts, cooking classes.
- Provided one-on-one assistance with activities for those who needed it.
- Maintained inventory of supplies related to recreational programming.
- Adapted equipment as needed for safe participation by individuals with disabilities or physical limitations.
- Kept activities spaces organized, clean and tidy.
- Tracked resident demographics and preferences in order to develop enjoyable activities plans.
- Used one-on-one meetings and small groups to engage residents in facility life.
- Maintained adequate supplies to meet activities needs.
- Organized special trips for residents and accompanied groups throughout each excursion.
- Completed and maintained time and attendance forms and inventory lists.
- Planned, organized, facilitated and promoted diverse recreational programs.
- Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
- Helped participants enjoy activities while ensuring adherence to protocol.
Education
High School Diploma -
Pasadena High School
09-2017
Some College (No Degree) - Fashion Design
Pasadena City College
Pasadena, CASkills
- Prop handling
- Set lighting
- Physical Strength
- Merchandise Restocking
- Customer Service
- Customer Complaint Resolution
- Guest Services
- Positive and professional
- Cart returns
- Store Cleaning
- Positive Attitude
- Loading merchandise
- Flexible Schedule
- Complaint resolution
- Restocking products
- Shelf Stocking
- Problem Resolution
- Store maintenance
- Efficient and Courtesy
- Customer Assistance
- Transition planning
- Social Skills Development
- Communication Strategies
- Cognitive and behavioral development
Affiliations
- Painting
- Hiking and Camping
- Forex Trader
- Going out to try new foods
Accomplishments
- My art work Was Featured on multiple website music magazines ( pitchfork fader mag etc.)
Timeline
Stage Hand
crypto.com, sofistadium, kia forum, intuit dome
01.2023 - Current
Amazon Instore Shopper
Whole Foods Market Inc
01.2022 - 01.2023
Cover Art Artist
Self-employeed
01.2021 - Current
Courtesy Clerk
Sprouts Market
02.2018 - 12.2019
Kids Activities Supervisor
Altadena Town & Country Club
01.2017 - 12.2017
Activities Assistant
Armory Center For The Arts
01.2016 - 12.2016
High School Diploma -
Pasadena High School
Some College (No Degree) - Fashion Design
Pasadena City College
Similar Profiles
Yared TeshaleYared Teshale
Premium Host at Intuit DomePremium Host at Intuit Dome
Cassius GarciaCassius Garcia
Site Safety Manager at AECOMHunt/Turner Constrcuction - Intuit DomeSite Safety Manager at AECOMHunt/Turner Constrcuction - Intuit Dome
Llyscel AlvaradoLlyscel Alvarado
Arena Hostess at Intuit DomeArena Hostess at Intuit Dome