DONAL BAKER

Accomplished Business Operations Professional experienced in risk management, healthcare administration, and insurance workflows. Improved operational efficiency and strengthened cross-functional collaboration through effective revenue-cycle processes. Innovative AR Developer specializing in 3D modeling and user experience design, contributing to the success of interactive augmented reality applications while managing Accounts Receivable processes in client-centric environments.

• Revenue Cycle Improvement: Strengthened accounts receivable processes by improving insurance verification, authorization follow-up, and patient account coordination, supporting more timely and accurate reimbursement.
• Patient Financial Optimization: Improved pre-procedure financial workflows by coordinating insurance benefits, patient estimates, payment arrangements, and outstanding balances to support collections and reduce payment delays.
• Risk Reduction: Identified operational risk trends and partnered with field and corporate teams to implement targeted corrective actions, strengthening compliance and reducing recurring incidents.