Donald Waller
Summary
Dynamic professional with extensive experience at UPS Air and U-Haul Co, excelling in cargo loading and storage management. Proven track record in community outreach and achieving occupancy goals. Recognized for outstanding customer service and problem-solving abilities, consistently driving success and enhancing operational efficiency.
Overview
10
10
years of professional experience
Work History
Air Ramp Person
UPS Air
Dallas
11.2024 - Current
- Certified as “On ground designee” which is the person responsible for ensuring the aircraft load is completed in the correct order with accurate weights and locations for all cargo.
- Certified to operate both cargo loaders and belt loaders. Both of these interact directly with the aircraft and require very precise operation.
- Involved in all the steps of loading, unloading, and taxiing of aircrafts.
Center Storage Manager
Uhaul Co
Addison
12.2019 - 05.2024
- Promoted to manager in December 2019, had the same responsibilities as the previous role in addition to the following:
- Managed facility with 1200 units and over one million dollars in annual revenue.
- Consistently reached occupancy goals by participating in community outreach with nearby apartment communities.
- Oversaw collections process and organized storage auctions for delinquent units.
- Processed day end reports and delivered bank deposits.
Customer Service Representative
Uhaul Co
Addison
01.2019 - 12.2019
- Rented and received Uhaul trucks and trailers.
- Became propane certified through the state of Texas. Which allowed me to fill and inspect propane tanks as well as propane powered vehicles.
- Was responsible for opening and closing my store regularly. I would on occasion be requested to fill in at a nearby store to do the same.
Sales Associate
Low Price Skates / Interskate Storage
Lewisville
09.2016 - 07.2018
- Processed orders for overstock.com as well as our online division through Shopify.
- Responsibilities included following up on tracking for all outgoing orders from our 3rd party vendors as well as in house shipping coordination with our shipping manager. Maintaining good lines of communication between the departments at all times.
- Responsibilities included purchasing merchandise for our retail store. I worked with the owner to coordinate the design and manufacturing of our products in China.
- Top salesmen in retail store for close to 2 years.
- Rented Uhaul trucks. Awarded by Uhaul as being in the top 100 dealers out of over 17,000 in the US. Largely in part due to my reviews leading us to have a 5/5 star rating.
- Opened and closed the store both for skate shop and Uhaul. Which included opening and closing reports for both as well as balancing of cash drawers.
Party Host
Interskate Roller Rink
Lewisville
02.2016 - 09.2016
Education
High School Diploma -
RL Turner High school
Carrollton, TX01.2016
Skills
- Cargo loading
- Aircraft operations
- Collection processing
- Storage management
- Community outreach
- Customer service
- Property management
- Problem solving
Timeline
Air Ramp Person
UPS Air
11.2024 - Current
Center Storage Manager
Uhaul Co
12.2019 - 05.2024
Customer Service Representative
Uhaul Co
01.2019 - 12.2019
Sales Associate
Low Price Skates / Interskate Storage
09.2016 - 07.2018
Party Host
Interskate Roller Rink
02.2016 - 09.2016
High School Diploma -
RL Turner High school