Donald Ashworth
Monroe,LA
Summary
Experienced supervisor with 22 years of management and 7 years of relevant industry experience. Exceptional problem-solving skills and deep understanding of organizational needs, including financial and operational requirements, quality assurance, training, and policy development. Effective at breaking down complex issues/policies to inform subordinates, team members, and supervisors. Demonstrates strong leadership qualities and excels as both a team leader and team member, consistently meeting deadlines with excellent follow-through. Talented manager with expertise in team leadership, planning, and organization. Equips employees to independently handle daily functions and seamlessly meet customer needs. Diligent trainer and mentor with exceptional management abilities and a results-driven approach.
Overview
28
28
years of professional experience
Work History
Disability Counselor
State Of Louisiana
10.2023 - Current
- Managed caseloads efficiently while maintaining detailed documentation of client interactions and progress reports.
- Collaborated with interdisciplinary teams to provide holistic care for clients with diverse needs.
- Implemented creative problem-solving techniques to address unique challenges faced by clients in various settings.
- Provided crisis intervention support during difficult situations, ensuring client safety while addressing immediate concerns effectively.
- Improved clients'' quality of life through comprehensive assessments and tailored interventions.
Disability Counselor
State of Missouri
04.2022 - 09.2023
- Analyzed disability claims using multifunctional computer programs and databases
- Evaluate legal, medical, and occupational factors to ensure accurate disability determinations
- Examined adequacy, completeness and relevance of medical evidence in case files.
- Prepared disability determination, cited documentation used, and set forth medical and vocational facts of the decision.
- Ensures compliance with Federal regulations by following written instructions for claims.
- Provided crisis intervention support during difficult situations, ensuring client safety while addressing immediate concerns effectively.
- Managed caseloads efficiently while maintaining detailed documentation of client interactions and progress reports.
Sales Team Manager
Belk-Franklin, TN
08.2021 - 04.2022
- Provided training and coaching to sales associates, enabling them to surpass company matrix goals by 2%.
- Directed floor/merchandise moves, sales sets and signing to lead the sales team effectively.
- Maintained high level of team engagement by proactively communicating upcoming events, accomplishments, and policy changes.
- Recruited team members for open positions.
- Created a weekly schedule aligning staffing with customer traffic and sales projection.
- Reviewed and monitored store reporting for accuracy and tendencies
- Experienced in handling and multitasking with various Omni systems
- Increase company efficiency by analyzing sales data.
- Coached employees in effective sales techniques and promoted cross-selling to boost revenue.
- Tracked trends and suggested enhancements that would both challenge and refine company's product offerings.
Disability Determination Adjudicator
State of Alaska
06.2019 - 06.2021
- Evaluated claimants' work histories to determine if the cumulative influence of impairments or negative vocational factors were restricting claimants possessing capabilities that fulfill requirements for total disability.
- Evaluated legal, medical, and occupational factors to ensure accurate disability determination in accordance with the law.
- Assesses adequacy, completeness, and relevance of medical evidence and case files through thorough analysis
- Produces disability determination reports by referencing relevant documentation, presenting crucial medical and vocational facts, establishing occupational base for claimants, all in accordance with statutory regulations.
- Constantly enhanced personal knowledge of pertinent laws, regulations, and policies that govern the adjudication process in the served jurisdiction.
- Continuously updated personal knowledge on relevant laws, regulations, and policies affecting the adjudication process within the jurisdiction served.
Asset Protection Manager
JCPenney/Sears
01.2015 - 01.2019
- Implemented measures to mitigate potential safety and security risks, ensuring the well-being of facilities.
- Administered training programs on shrinkage control, asset protection efforts, and operational tasks.
- Managed compliance and audit programs through monitoring of company's specified data set.
- Collaborated with cross-functional teams to effectively implement shrinkage investigations, resulting in the identification and resolution of loss incidents
- Implemented and oversaw an effective safety program that led to a significant 70% reduction in incidents throughout FY'18.
- Efficiently addressed issues involving internal losses, fraud, and criminal acts
- Maintained detailed records of all incidents involving theft or loss, using this information to inform future decision-making around risk mitigation strategies.
Assistant Store Manager
Walmart
01.2013 - 01.2015
- Collaborated with store, district, and market teams to optimize profits while minimizing potential threats.
- Managed scheduling and payroll duties for a workforce of more than 300 individuals, overseeing and guiding a team of 16 employees
- Conducted operational audits and adhered to company guidelines and expectations.
- Evaluated performance of assigned personnel through the use of Personal Development Plans and written Performance Appraisals
- Managed store expenses, maximizing profitability through diligent monitoring
- Utilized the weekly Associate Scorecard metrics to provide coaching and guidance to associates.
- Increased revenue through targeted customer service in priority areas.
- Conducted ongoing Talent Analysis of Associates by establishing career progression plans for high performers thus reducing turnover
- Created merchandise displays with visual aids, adhering to company policy.
- Created and executed a comprehensive monthly/weekly merchandise plan.
- Managed opening and closing procedures, implementing changes to optimize daily operations.
- Demonstrated strong cash management skills by efficiently managing cash registers, accurately processing transactions, and conducting daily drawer balancing to minimize discrepancies.
- Implemented strategic merchandise displays that enhanced store appearance, resulting in increased sales.
Security Forces Supervisor
United States Air Force
01.1997 - 01.2013
- Demonstrated expertise in diverse management and supervisory capacities while serving in the US Air Force.
- Directed the management of $1.3 million in military assets encompassing emergency response vehicles, repairs, and equipment.
- Established priorities and action plans to facilitate procedures for the Correctional Program
- Developed and executed operational guidelines for correctional activities at the base
- Informed base leadership about correctional responsibilities as a liaison.
- Designed and implemented tailored training strategies for a team of 177 professionals.
- Coordinated emergency response personnel and managed scenes during security threats for high threat situations.
- Coordinated emergency preparedness drills to ensure timely response to potential crises situations while maintaining safety of all involved parties.
- Maintained a safe environment with regular security assessments and proactive threat mitigation strategies.
Education
Associate of Arts - Criminal Justice
Community College of the Air Force
Montgomery, ALBachelor of Arts - History
University of Alaska Anchorage
Anchorage, AKMasters Public Administration - Public Management
Park University
Kansas City, MO12.2020
Skills
- Leadership & Management (22 yrs)
- Performance Evaluations
- Policy Development
- Strategic Planning
- Project Coordination
- Budget Preparation
- Trainer
- Operational Audits
- Team Collaboration
- Air Force (15 years)
- Problem-solving aptitude
- Analytical Skills
Timeline
Disability Counselor
State Of Louisiana
10.2023 - Current
Disability Counselor
State of Missouri
04.2022 - 09.2023
Sales Team Manager
Belk-Franklin, TN
08.2021 - 04.2022
Disability Determination Adjudicator
State of Alaska
06.2019 - 06.2021
Asset Protection Manager
JCPenney/Sears
01.2015 - 01.2019
Assistant Store Manager
Walmart
01.2013 - 01.2015
Security Forces Supervisor
United States Air Force
01.1997 - 01.2013
Associate of Arts - Criminal Justice
Community College of the Air Force
Bachelor of Arts - History
University of Alaska Anchorage
Masters Public Administration - Public Management
Park University
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