Donald Barnes
Laurel,MD
Summary
Seasoned Inventory/Operations Manager with more than 18 years of experience in fast-paced Retail and Warehouse enviroments. Excellent communication and organization skills. Track record of achieving exceptional results in Productivity and Time management with a commitment to great customer service both out front as well as behind the scenes. Authorized to work in the US for any employer
Overview
20
20
years of professional experience
Work History
Operations Manager
Affinitas Inc. Staffing
10.2022 - 05.2023
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
Warehouse Supervisor
LaserShip
02.2022 - 09.2022
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and handling operations.
- Maintained high levels of accuracy in daily operations.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
Warehouse Supervisor/Manager
La-Z-Boy Mid Atlantic Distribution Center
01.2020 - 07.2020
- Managed the daily duties of a team of 30+ employees
- Responsible for the scheduling, tracking, and unloading of delivery trailers daily
- Managed daily time sheets for both regular and temp agency employees
- Worked directly with the General Manager to achieve processing goals on a daily, weekly, and monthly basis
- Worked to consolidate spacing issues to maximize building potential and streamline picking/packing process
- Responsible for the general cleanliness and safety of the building following all COVID 19 protocols.
Employee Trainer
Nordstrom Distribution Center
05.2013 - 01.2020
- Responsible for the training of direct on board employees as well as temporary employees in the daily functions and tasks of my department
- Worked daily with RF device to perform various daily tasks including the picking, packing, and shipping of merchandise
- Used various CPU based systems to research and resolve inventory issues as they were discovered
- Coached new employees on speed techniques to ensure productivity goals were met on a daily basis
- Responsible for guiding 30+ temporary employees to permanent full time status
- Worked side by side with department leads and managers to accomplish objectives related to the picking, processing, and shipping of merchandise
- Led a team of employees at various times of the year to ensure the accuracy and completion of bi-yearly inventory of goods within the department and entire distribution center
- Led a team of employees during our busiest seasons to ensure the accuracy and speed of picking specific customer orders for delivery in a timely fashion.
Inventory Manager
Nordstrom Rack Gaithersburg
11.2010 - 04.2013
- Track product flow from origin to final delivery
- Recommend improvements to existing or planned logistics processes
- Determine packaging requirements
- Interpret data on logistics elements, such as availability, maintainability, reliability, supply chain management, strategic sourcing or distribution, supplier management, or transportation
- Used RF device on a daily basis to complete various tasks regarding merchandise pricing and accuracy
- Worked with several CPU based systems to manage and track inventory as well as resolve issues as discovered
- Responsible for ensuring a timely flow between stockroom and sales floor
- Managed a team of 10+ employees to execute various tasks including the receiving and delivery of merchandise on a daily basis
- Responsible for the checking of goods to ensure supply chain accuracy through the analyzation of a daily manifest
- Reported all if any discrepancies with the manifest to ensure inventory accuracy
- Led a team to make any and all price changes both on the floor and backroom as directed by my Regional and or Store Manager
- Worked side by side with my Store manager and other Department managers to perform floor moves both involving merchandise and any and all fixtures including display tables, shoe racks, 4-ways, etc
- Made certain that the front of house was neat, clean, and ready to receive customers at opening on a daily basis
- Led our Bi-yearly inventory process to ensure inventory accuracy and prevent shrinkage
- Managed and maintained spreadsheets to record and report any shrinkage found prior to inventory
- Managed a monthly/yearly budget to include employees, overtime, and supplies by analyzing and understanding the needs of the business
Stock Lead/Inventory Manager
Nordstrom The Fashion Centre, Pentagon City
04.2003 - 11.2010
- Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll
- Responsible for holding daily morning meetings with my team to ensure the speedy disbursement of newly delivered goods
- Worked side by side with team members as well as sales associates to maintain the proper stocking of the sales floor
- Worked side by side with department managers of all types of products (Cosmetics, Shoes, Clothing
- Jewelry, etc..) to maintain backroom stock levels and organization
- Supervised a regular team of 15 and a holiday team of 25+ employees in their various daily tasks
- Maintained through good communication the proper distribution of employees throughout the various departments to ensure accuracy and productivity
- Assisted my direct supervisor in several other responsibilities not directly associated with my own in order to promote growth and continuity
- Assisted my direct supervisor to ensure the accuracy of bi-yearly inventory counts until which time I was promoted and responsible for it myself
- Interviewed and hired employees as well as being responsible for any disciplinary actions up to and including termination
- Wrote and delivered Annual Employee assessments to promote constant growth within my team
Education
High School Diploma - Business and Finance
H.D. Woodson High School
Washington, DCSkills
- Active Listening
- Speaking
- Time Management
- Judgment and Decision Making
- Proven Leader
- Customer and Personal Service
- Critical Thinking
- Coordination
- Communication
- Microsoft Office
- Microsoft Word
- Excel
Timeline
Operations Manager
Affinitas Inc. Staffing
10.2022 - 05.2023
Warehouse Supervisor
LaserShip
02.2022 - 09.2022
Warehouse Supervisor/Manager
La-Z-Boy Mid Atlantic Distribution Center
01.2020 - 07.2020
Employee Trainer
Nordstrom Distribution Center
05.2013 - 01.2020
Inventory Manager
Nordstrom Rack Gaithersburg
11.2010 - 04.2013
Stock Lead/Inventory Manager
Nordstrom The Fashion Centre, Pentagon City
04.2003 - 11.2010
High School Diploma - Business and Finance
H.D. Woodson High School