Donald Bostwick
Lincoln,CA
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
41
41
years of professional experience
Work History
Supervisor, Customer Service
United States Postal Service, USPS
11.1979 - 04.2021
- Oversaw and optimized work of craftsmen performing high-quality, precision work.
- Consistently met quarterly sales goals and increased customer retention rate year-over-year.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Education
Bachelor of Arts - Government
CSU, Sacramento
Sacramento, CA05.1976
Skills
- Key Performance Indicators (KPIs)
- Training Programs
- Workflow Schedules
- Maximizing Coverage
Golf, cycling
Golf one to two times per week
cycling once or twice a week up to thirty miles.
Timeline
Supervisor, Customer Service
United States Postal Service, USPS
11.1979 - 04.2021
Bachelor of Arts - Government
CSU, Sacramento
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