Donald Bowens
Director Of Operations
St. Petersburg,Florida
Summary
Empowering manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
EVS Director
HCA Florida Brandon Hospital
Brandon, FL
03.2023 - 12.2023
- Lead 100+ employees housekeeping team for all EVS operations
- Recruit, interview, hire, and develop team member’s performance
- Ensure compliance with health, safety, The Joint Commission, OSHA, and industry regulatory agencies
- Execute and maintain daily quality control systems
- Demonstrate continuous ability to maintain and/or improve customer and patient satisfaction
- Create weekly schedules for work force
- Conduct daily team meetings to discuss operational and safety goals
- Implemented reward and recognition for team members.
EVS Director
HCA Florida Northside Hospital
01.2022 - 03.2023
- Provide leadership to housekeeping team for all EVS operations
- Recruit, interview, hire, and develop team member’s performance
- Ensure compliance with health, safety, The Joint Commission, OSHA, and industry regulatory agencies
- Execute and maintain daily quality control systems
- Demonstrate continuous ability to maintain and/or improve customer and patient satisfaction
- Create weekly schedules for work force
- Conduct daily team meetings to discuss operational and safety goals
- Reward and recognition for hourly team members.
EVS Director
HCA Florida Pasadena Hospital
04.2018 - 01.2022
- Provide leadership to housekeeping team for all EVS operations
- Recruit, interview, hire, and develop team member’s performance
- Ensure compliance with health, safety, The Joint Commission, OSHA, and industry regulatory agencies
- Execute and maintain daily quality control systems
- Demonstrate continuous ability to maintain and/or improve customer and patient satisfaction
- Create weekly schedules for work force
- Conduct daily team meetings to discuss operational and safety goals
- Reward and recognition for hourly team members.
Interim Director
Brandon Regional Hospital
10.2017 - 04.2018
- Provide leadership to management and housekeeping team for all housekeeping operations
- Interview, recruit, hire, and develop team member’s performance providing regular and timely assessment, and performs corrective counseling/coaching when necessary
- Ensure compliance with health, safety, and industry regulatory agencies
- Maintain daily quality control systems
- Continuous maintenance and/or improvement of customer and patient satisfaction
- Collaborate with hospital administration and other departments to provide world class service
- Monitor and maintain operating budgets such as payroll, supplies, equipment, and hospital budgets
- Participate in hospital committee meetings.
Assistant Director
Brandon Regional Hospital
04.2016 - 10.2017
Assistant Director
Hospital Housekeeping Systems
07.2015 - 04.2016
Assistant Director
Wuestoff Medical Center
01.2013
- Support Specialist (Academy)
- Monitored drug addict/court ordered teens
- Performed UA (Urinary Analysis) samples when necessary
- Responsible for distribution of meds to clients in need
- Interacted with clients during recreational/group activities
- Provided counsel to clients/ Mentor.
Media Relations Intern
North Carolina State University, Media Relations Office
- Recovered and organized over five decades of NC State Sports History
- Assisted with the thorough research done to find history of recovered Memorabilia.
Education
Bachelor of Science - Sports Management
North Carolina State University
Raleigh, NC 06.2006 - 05.2010
Skills
Former Football Student-Athlete: Team player, Leadership Skills, Dedicated, Loyalundefined
Accomplishments
- 2021 HHS EVS Director of the Year
- St. Petersburg High School 2022 Hall of Fame Inductee
- North Carolina State Scholarship Athlete, Football
- North Carolina State Football, Top Newcomer
- Doorways Scholarship, Recipient
- St. Petersburg High School, Varsity Letterman, Football
Community Service
- The Melville Foundation (Director) melvillefoundation.org
- North Carolina Senior Games, Volunteer
- Wolfpack Club Caravan, Volunteer
- Wounded Veterans Day, North Carolina State Football
- United States Marine Corps Toys for Tots, Volunteer
- Combs Elementary School, Volunteer Tudor
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If man hasn’t discovered something that he will die for, he isn’t fit to live.
Martin Luther King, Jr.
Timeline
EVS Director
HCA Florida Brandon Hospital
03.2023 - 12.2023
EVS Director
HCA Florida Northside Hospital
01.2022 - 03.2023
EVS Director
HCA Florida Pasadena Hospital
04.2018 - 01.2022
Interim Director
Brandon Regional Hospital
10.2017 - 04.2018
Assistant Director
Brandon Regional Hospital
04.2016 - 10.2017
Assistant Director
Hospital Housekeeping Systems
07.2015 - 04.2016
Assistant Director
Wuestoff Medical Center
01.2013
Bachelor of Science - Sports Management
North Carolina State University
06.2006 - 05.2010
Media Relations Intern
North Carolina State University, Media Relations Office
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