Reliable professional with 8+ years in customer service, outbound calling, and facility maintenance. Skilled in cleaning, sanitation, ticket sales, and handling customers with care.
Overview
10
10
years of professional experience
Work History
Janitorial Worker
McDonald's
Knoxville, Tennessee
11.2024 - 08.2025
Sanitized restrooms, sinks, and high-touch surfaces with approved cleaning supplies.
Swept and mopped floors in kitchen, back room, and entry areas.
Emptied trash bins and replaced liners.
Cleaned dining area, lobby, and service counters at McDonald's restaurant.
Sales Agent
Etsell Inc.
Knoxville, Tennessee
07.2019 - 04.2024
Created targeted pitches for prospective customers
Sold event tickets at venue, engaging interested customers
Called individuals across Southeast to raise funds for Shriners and Shriners' Circus
Cashier/Janitor
McDonald's
Gatlinburg, Tennessee
02.2016 - 04.2019
Handled cash, change, and card transactions following McDonald's procedures
Processed customer payments at McDonald's front counter using POS register
Greeted guests and took food orders at McDonald's service counter
Confirmed order accuracy before passing meals to customers at McDonald's
Maintained cleanliness of tables, lobby, and restrooms at McDonald's to enhance customer experience
Counselor
Willow Springs Health Services
Newport, TN
05.2016 - 11.2016
Provided individual therapy through person-centered treatment plans, fostering therapeutic relationships to facilitate client growth.
Coordinated referrals to community resources and specialty services, enhancing client access to comprehensive care.
Performed intake assessments for Willow Springs Health Services clients with substance abuse issues, establishing baseline needs for tailored support.
Documented client progress in confidential health records.