Donald Brown
Little Falls,New Jersey
Summary
Seasoned Driver with safe driving record and positive attitude. Highly effective and skilled at determining best routes.
Overview
31
31
years of professional experience
Work History
Driver
Lyft
09.2022 - Current
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Drove safely in various weather and road conditions to avoid accidents.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Cleaned vehicle regularly to maintain professional appearance.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Senior Bartender/Bartender/Bar Manager
The Ties At Woodford Hall
01.2022 - 09.2022
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Followed strict recipes and drink measurements to minimize product used.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Consulted with managers to organize special events and promotions.
- Explained daily specials and beverage promotions to exceed daily sales goals.
Head Bartender/Senior Bartender/Bartender/Bar Manager
Egan And Sons
05.2006 - 04.2021
- Verified prepared food met standards for quality and quantity before serving to customers.
- Improved customer service rankings by resolving issues quickly and accurately.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Followed strict recipes and drink measurements to minimize product used.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Maximized quality assurance by completing frequent line checks.
- Consulted with managers to organize special events and promotions.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing [Number]% improvement over prior onboarding process.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Closed out cash register and prepared cashier report at close of business.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Coordinated with catering staff to deliver food services for special events and functions.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Motivated staff to perform at peak efficiency and quality.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
Bartender
Loop Lounge
09.1991 - 12.2010
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Helped management plan and serve bar menu exceeding customer expectations.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Served high customer volumes during special events, nights, and weekends.
- Prepared garnishes by evenly slicing and pitting fruits.
- Kept bar presentable and well-stocked to meet customer needs.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
Education
High School Diploma -
Bannerman High School
Glasgow , Scotland05.1981
Skills
- Customer Rapport
- City and Non-City Driving
- Money Transfer Systems
- Valid Driver's License
- GPS and Route Planning
- Customer Service
- Safe Driving Techniques
- Time Management
- Safety Standards
- Vehicle Inspection
Music, travel, serving people good beer!!
Played amateur guitar for many years touring most of Europe. Played drums before that when i was growing up in Scotland.
(My Father ran a pipe band)
Keenly worked as a roadie for a couple of years touring around the US.
Through this I met my friends and ultimatley my wife and settled in the US.
My friends were musicians , DJ's and bartenders....
Thus my introduction into the bar/beer business and my appreciation
of serving people good beer, and making them happy when they taste something special....!
Timeline
Driver
Lyft
09.2022 - Current
Senior Bartender/Bartender/Bar Manager
The Ties At Woodford Hall
01.2022 - 09.2022
Head Bartender/Senior Bartender/Bartender/Bar Manager
Egan And Sons
05.2006 - 04.2021
Bartender
Loop Lounge
09.1991 - 12.2010
High School Diploma -
Bannerman High School
Similar Profiles
Stanley DestraStanley Destra
Driver at LyftDriver at Lyft
Jose R Acuna RangelJose R Acuna Rangel
Lyft Driver at LyftLyft Driver at Lyft
Emil Marian BadeaEmil Marian Badea
Lyft Driver at LyftLyft Driver at Lyft
Cynie PaloCynie Palo
Rideshare Driver at LyftRideshare Driver at Lyft
Yasmin HajbiYasmin Hajbi
Server at YardhouseServer at Yardhouse