Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
20
20
years of professional experience
Work History
Territory Manager
Young Supply
Farmington Hills, MI
03.2018 - 02.2023
Established relationships with key customers, vendors, and distributors in the area.
Resolved customer complaints promptly and professionally.
Ensured compliance with company policies regarding pricing, promotions, warranties, returns.
Developed targeted marketing campaigns designed to reach specific audiences in the territory.
Comfort Advisor
Dee Cramer
Grand Blanc, MI
09.2013 - 03.2018
Conducted in-home consultations to diagnose customer needs and present comfort solutions.
Created sales proposals for prospective clients, outlining the proposed system installation or replacement.
Developed and maintained relationships with existing customers through follow up visits and phone calls.
Comfort Advisor
Air-Master Heating & Air Conditioning
Berkley, MI
08.2003 - 09.2013
Same as Dee Cramer
Education
Bishop Borgess
Redford, MI
04-1985
Skills
Order Management
Channels and Distribution Knowledge
Relationship Building
Opportunities Identification
Affiliations
I participated in the Gulf War 1991
Involved is community activity: Fish Fry's, Cruse night and Fundraisers