Donald Cougle

• Safely drive and operate a company-owned delivery vehicle
• Use a company-provided hand held device for routing information and customer delivery information
• Navigate a variety of routes throughout our delivery area
• Follow rules of the road 100% of the time
• Must be comfortable driving and working in varying weather conditions
• Must load and unload packages to be delivered
• Be CUSTOMER OBSESSED!! We strive to deliver packages and provide outstanding customer service!
• Able to lift packages up to 50 lbs
• Able to get in and out of van and walk up and down stairs several times throughout your shift

• Safely drive and operate a company-owned delivery vehicle
• Use a company-provided hand held device for routing information and customer delivery information
• Navigate a variety of routes throughout our delivery area
• Follow rules of the road 100% of the time
• Must be comfortable driving and working in varying weather conditions
• Must load and unload packages to be delivered
• Be CUSTOMER OBSESSED!! We strive to deliver packages and provide outstanding customer service!
• Able to lift packages up to 50 lbs
• Able to get in and out of van and walk up and down stairs several times throughout your shift

• Compliance with all safety and food safety, and HR programs, policies, and regulations
• Ability to work around and with raw meat
• Ability to work in cold temperatures
• Ability to stand on hard surfaces for extended periods of time
• Ability to wear required personal protective equipment
• Ability to work in a repetitive and fast paced environment
• Ability to rotate through various positions/tasks
• Forklift experience
• Prior industrial meat industry work experience with a like competitor
• Prior work history in a production background that deals with speed and repetition
• Down stack and break Down Pallets of product
• Receive Product with RF gun
• Unload Trucks with industrial equipment
• Put away pallets of products with industrial equipment
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Managed time efficiently in order to complete all tasks within deadlines.

• Compliance with all safety and food safety, and HR programs, policies, and regulations
• Ability to work around and with raw meat
• Ability to work in cold temperatures
• Ability to stand on hard surfaces for extended periods of time
• Ability to wear required personal protective equipment
• Ability to work in a repetitive and fast paced environment
• Ability to rotate through various positions/tasks
• Forklift experience
• Prior industrial meat industry work experience with a like competitor
• Prior work history in a production background that deals with speed and repetition
• Down stack and break Down Pallets of product
• Receive Product with RF gun
• Unload Trucks with industrial equipment
• Put away pallets of products with industrial equipment
• Managed documentation related to received goods, including packing slips, bills of lading, and purchase orders, ensuring accuracy in record-keeping systems.
• Conducted thorough inspections of incoming goods, identifying damaged products and addressing discrepancies.
• Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
• Compared shipping orders and invoices against contents received to verify accuracy.

• Responsible for having a strong understanding of the equipment he/she uses, pick locations, pallet building, productivity measures and safety procedures
• ESSENTIAL FUNCTIONS AND BASIC DUTIES: Inspects assigned jack for safety issues
• Enters the proper information into the productivity measure
• Identifies the correct pick location and pick sequence in accordance to the order
• Picks the correct item and quantity, checking UPC’s or item descriptions
• Places pick labels on the side of the cases
• Correctly identifies Master Case locations
• Identifies and immediately reports miss-located products
• Shrink wraps and labels with correct truck, stop and other required information
• Stages pallets in appropriate bay
• Listens for first and last call and obtains all out of stocks in a timely manner
• Keeps area clean and debris out of work area
• Immediately informs a supervisor or manager of any potential safety threats
• Obtains aisle-cleaning assignment
• Operates pallet jack/push cart in a safe and efficient manner
• Reports to supervisor or lead any violation of company policy
• Builds a stable and well cubed pallet
• Parks and recharges pallet jack in its appropriate spot at the end of your shift
• Perform duties in accordance with Hazard Analysis Critical Control Points (HACCP) and Safe Quality Food (SQF) policies and procedures, as appropriate for location
• Other duties as assigned
• If applicable Bakco functions and RF systems
• Warehouse/Operations preferred but not required
• Understanding of WMS preferred but not required
• Ability to select at established minimum rate for department
• Astute, close attention to detail
• Understand and properly follow all selecting procedures and verbal instructions in your respective area: grocery, repack, cooler/freezer
• Possess an understanding of procedures in other areas of the warehouse for a more global understanding of all processes
• PHYSICAL REQUIREMENTS: Lifting objects weighing from less than 20 lbs
• To 60 lbs
• Consistently
• Occasionally pushing, sitting, touching, reaching, climbing, pulling, and gripping

• Manually move, stack, unstack, and otherwise manipulate packages to prepare them for transport or storage within the warehouse
• Operate warehouse equipment to include powered forklift equipment in an effort to effectively move product into, out of, and around a distribution center
• Effectively process relevant written and verbal communication to ensure that all tasks are completed effectively
• Essential Duties and Responsibilities: Include the following
• Other duties may be assigned as required
• Comply with the Company’s attendance/tardiness standards
• Maintain competency and certification concerning the safe operation of forklift equipment, i.e
• Stand-up, sit down forklifts, pallet jacks, and hi-lo
• Perform the receiving, loading, and order selection processes as assigned by Operations Supervisor
• Comply with established procedures concerning equipment inspections and sign-out
• Assist with the training of newly hired personnel
• Participate daily with general housekeeping of the warehouse
• Maintain competency and working knowledge of the RF system and equipment
• Comply with company policies, procedures, and expected standards of behavior
• In order to perform this job successfully, I have to be able to perform each essential duty satisfactorily
• Ability to analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations
• Ability to compose reports, business correspondence and procedure manuals
• Ability to effectively communicate information in verbal or written format and effectively respond to questions from groups of managers, clients, employees, customers and the general public
• Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
• Ability to compute rates, ratios, percentages as well as draw and interpret bar graphs
• Ability to correctly read, interpret and process lengthy strings of individual digits in their correct order
• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form
• Ability to deal with problems involving several concrete variables in standardized situations
• While performing the duties of this job, I am regularly required to sit for extended periods of time, use hands to finger, handle, touch or manipulate items, speak and/or hear, stand for extended periods, walk and reach with hands or arms, occasionally stoop, kneel or crouch, lift up to fifty (50) pounds repeatedly, stoop, reach, kneel, twist and walk while handling cases of product
• Also have vision abilities to include proximate vision, color vision and the ability to adjust focus

• Responsible for maintaining extruder settings for blown film
• As well as cleaning and adjusting settings as well
• Also, making sure the gauge and width size of film was correct as well as in tolerance
• Taking samples off each roll for quality assurance
• Documenting proper paperwork as rolls came off for example
• The width, gauge, weight, time etc
• Placing the finished rolls on pallets or in tubes along with tickets and or sticker and making sure he paperwork confirmed if it was stock, bag room or customer which also determined what the roll was wrapped in
• Also, taking resin samples and temperatures
• Various other responsibilities as well

• Installing Cradle points 4g LTE device for Network Redundancy with in the infrastructure of the network at each site
• Also helping to configure and activate the cradle point device as well as settings with in the cradle point device
• For example, using the ip address and logging into the device and enabling ssh or disabling ssh
• Running and performing test with in the network infrastructure as in speed test, pings, web connectivity, intranet and internet
• Tablet support as well as application support
• Identifying network components
• I.E
• Patch panels, Sig routers, pip routers, OOB(Out of Band modem) as well as configuring the out of band modem
• UPS, Servers and related components including switches and identifying ports either used and unused
• Taking pictures and uploading them to SharePoint as well as all the test and documents
• I have also done Site surveys
• As well as traveling all over the United States from site to site

• IT Support Specialist responsible for providing high quality customer service and technical support to all foundation IT users
• Office, Executive, and Corporate personnel as well frequent visitors from other locations
• Provided support to users in person, on the phone and through other appropriate technologies as needed
• In This role I provide excellent customer service, via phone and in person, concerning all aspects of technology provided by the IT department
• Record all customer contacts, questions, and problems in the ticketing system including impact and priority Which was Service now ticketing system
• Record problem symptoms and status information in a timely fashion, and communicate internally within the IT department and externally with the customer through resolution
• Conduct front line problem determination using documented procedures and available tools
• Act as customer advocate/liaison with other supporting staff
• Initiate escalation as appropriate to ensure management awareness of problems that are severe in nature or that are exceeding documented targets
• Perform metrics reporting as necessary
• Update and maintain the company knowledge base
• Support Foundation staff by defining specific end-user desktop requirements and resolving desktop and laptop problems (includes pc hardware, pc software, peripherals, and digital desktop phones)
• Provided status to customers of assigned tickets
• Install and configure desktop and laptop hardware and software in accordance with published policies
• Performed asset management activities of tracking software licenses and desktop/laptop usage
• Requisition additional software licenses and hardware (pc's, printers, scanner,phones, components) in accordance with published guidelines
• Deployment and recovery of computer and peripheral equipment
• Provide technical project support as necessary
• Also imaging of laptops/desktops through SCCM as well as remotely pushing out software to end users through the same program
• As well as using another ticketing system known as GWI, to perform daily tasks and assignments

• Hardware and software upgrade for POS system at individual customer sites
• Clean registers, find any damaged and faulty equipment, cable management
• Clean sever cage, server and other equipment inside cage
• Document serial numbers for newly provided equipment and removed equipment
• Install IPA and upgrade Linux server for new POS System
• Coordinate with Pomeroy Project Coordinator and Client home office on upgrade
• Work with mangers at each site to ensure everything works correctly

• Help with tickets as well as perform installs and deployments
• Configuring Laptops and Desktops
• Also installing dual monitors with most deployments
• Installing and configuring peripherals such E-signature pads, webcams, credit card readers and other various items
• Imagining Pc’s and Laptops as well
• Also installing wired and wireless bricks
• Removing devices from Domain as well as adding and or rejoining to the Domain
• Cable Management as well as Asset Tagging
• Also installing and adding printers wirelessly or wired and sharing printers
• Also User support including software related issues
• As well as live support including hardware related support and user support for EPIC conversion in the healthcare environment
• Including or job duties as well being in the Information Services Field

• Remote into merchants terminals to assist them with software, hardware, and related software questions, maintenance and menu changes
• As well as ordering supplies, CCRF'S and Network trouble shooting
• Taking inbound calls via Avaya as well as leaving call notes and internal notes
• Running SQL scripts, backing up databases, also transferring databases to new equipment and other job responsibilities related to that
• Also File builds for converting over to new software
• Also various other related job responsibilities

• Checking in door
• Visual inspection of doors as well as communicating any issues with the saw as well as communicating with door repair as well
• Pushing door that were stacked on a pallet to the proper department via rollers
• Also checking the doors off on schedule as well as labeling them
• Used software on a computer to print the labels and placards
• Also helped with inventory
• Also experience with loading automated machines that puts the doors to together as well as learning how to run the machine before I became the package line operator

• Managing and supervising employees as well as breaks and lunch breaks
• Also coaching's which is for disciplinary actions
• Also assisting customers with price checks and finding products in-store or online
• Unloading truck and stocking merchandise
• Taking phone calls from customers as well as communicating with management
• Making decisions with managements approval and with out
• Closing out cash drawers as well
• Audits of registers
• Overrides for things like voids and discounts
• Communicating with customers and employees
• Also working in wireless and signing customers up with cell phone providers and going the contracts and terms from the cell phone contracts
• Customer Service, Cashiering, Stocking, Answering Phones, Returns, Cashing Checks, Helping customers and employee's, Door greeting, Helping and Learning in other departments, Various other duties including management duties

PC Deployment, configuring software and Peripherals including printers, Networking, Also various User support, Imaging, Backing up and restoring data. Also help user with remote access setup.