Donald Cox
Summary
Developed skills in fast-paced warehouse environment, focusing on efficient material handling, inventory management, and teamwork. Seeking to transition into new field, leveraging transferable skills in logistics, coordination, and problem-solving. Aiming to contribute to new challenges and opportunities.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Material Handler
Nucor Tubular Products
07.2023 - Current
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Operated forklifts and overhead cranes to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Inspected and maintained quality control of materials for shipment to ensure highest quality products for customers
- Used hand-held scanners and physical logs to accurately track item movements.
- Performed cycle counts and inventory control to accurately track product levels.
- Conducted routine maintenance checks on material handling equipment to ensure optimal functioning throughout daily operations.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Enhanced teamwork and morale with regular, hands-on training sessions for new hires.
- Loaded and unloaded materials onto and off of trucks and railcars for fast shipment.
- Operated equipment while observing standard safety procedures.
Pest Control Service Manager
Terminix International
11.2019 - 06.2023
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Handled CFR's and Backlog.
- Registered through state of Texas as speaker for technician and apprentice training.
- Assisted in teaching course in Aspire for Central Division.
- Maintained all licensing of Branch employees for state records.
- Improved route completion to 95%+ in every month since arriving.
- Improved missed rate from 10%+ to nearly 6%.
Officer
Don's Pest Control, Inc.
05.2002 - 11.2019
- Implemented and maintained high standards of quality in all areas.
- Monitored team performance to assess training requirements and areas in need of improvement.
- Streamlined daily reporting information entry for efficient record keeping purposes.
- Built schedules for field technicians and informed customers of services.
- Responded to customer issues and inquiries.
- Was in charge of all field operations and chemical orders and inventory.
- Researched and tested all new products and innovations.
- Worked as pest control and termite technician for 15+ years.
- Sold, serviced, and maintained all termite plans.
Education
Associate of Applied Science - Engineering
Northwest Shoals Community College
Muscle Shoals, AL05-2026
High School Diploma -
George Bush High School
Houston05.2004
Skills
- Documentation and reporting
- Strategic business planning
- Team Leadership
- Scheduling
- Budgeting
- Customer Service Management
- Staff Management
- Conflict Resolution
- Process Optimization
- Employee development
- Material handling
Accomplishments
- Supervised team of 48 staff members.
- Vast knowledge of Microsoft 365 programs
- Collaborated with team on the development and implementation of D365
- Experienced knowledge of analyzing and implementing goals of future P&L
- Implemented new quality assurance procedures to maximize customer satisfaction and loyalty.
- Repeatedly received recognition from superiors for excellence in service.
Certification
- Forklift Certification
- CompTIA Certification
- First Aid Certification
- Certified to operate overhead cranes
Timeline
Material Handler
Nucor Tubular Products
07.2023 - Current
Pest Control Service Manager
Terminix International
11.2019 - 06.2023
Officer
Don's Pest Control, Inc.
05.2002 - 11.2019
- Forklift Certification
- CompTIA Certification
- First Aid Certification
- Certified to operate overhead cranes
Associate of Applied Science - Engineering
Northwest Shoals Community College
High School Diploma -
George Bush High School
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