Donald Craddock
Windsor,VA
Summary
Professional driver skilled in safe and efficient transportation, vehicle maintenance, and route planning. Strong focus on collaboration and adaptability, ensuring seamless operations and meeting changing demands. Known for reliability and excellent customer service, consistently delivering results.
Results-focused management professional prepared to excel in high-demand environments. Known for optimizing operations, enhancing customer experience, and implementing strategic initiatives. Emphasizes team collaboration and adaptability to meet evolving business needs. Proficient in operational management and strategic planning.
District Manager with demonstrated experience managing company assets and developing people for future growth. Strategic planner talented in seeing multiple options for improvement, operational streamlining and potential growth.
Overview
28
28
years of professional experience
Work History
CDL A/B Driver
Parker Oil and Propane
Suffolk, VA
02.2023 - Current
- Creating most efficient route plans.
- DOT pre/post trips.
- Maintained compliance with safety regulations and company policies during all operations.
- Operated and maintained various delivery vehicles, ensuring optimal performance and reliability.
- Assisted in training new drivers on routes, safety protocols, and customer service standards.
- Coordinated logistics for timely deliveries, optimizing routes for fuel efficiency and customer satisfaction.
- Resolved customer inquiries and issues promptly, enhancing overall service experience.
- Conducted regular vehicle inspections to identify maintenance needs and prevent breakdowns.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
CDL A Driver
Chesbay Distribution
Chesapeake, VA
06.2022 - 10.2022
- Responsible for delivering product with 38ft, 45ft and 48ft trailers.
- Operated Class A commercial vehicles, ensuring timely delivery of goods across assigned routes.
- Adhered to federal and state transportation regulations, maintaining compliance during all operations.
- Conducted pre-trip and post-trip inspections, identifying and addressing maintenance needs promptly.
- Managed cargo loading and unloading processes, optimizing space and securing shipments effectively.
- Implemented best practices for fuel efficiency, contributing to cost-saving initiatives throughout the fleet.
- Resolved customer service issues related to deliveries, ensuring client satisfaction through effective communication.
- Promoted a positive company image by maintaining a clean and professional appearance both personally and with the assigned vehicle.
CDL A Training
Shippers Choice
Chester, Virginia
04.2022 - 05.2022
- Obtained CDL A with hazmat, tanker, double/ triple endorsements
District Leader
CVS
Galax, VA
11.2017 - 04.2022
- Responsible for district consisting of 16 stores.
- Developed and promoted 3 associates to store manager since 2017
- Store sales increased from -2.0% July YTD to +4.1% MTD and +2.5% YTD
- Shrink in stores decreased from .89% LY to .65% YTD
- 87% of stores above customer service targets YTD vs 44% in July YTD
- Led district operations, enhancing team performance through strategic planning and execution.
- Developed training programs to improve staff capabilities and operational efficiency across multiple locations.
- Fostered strong relationships with store managers, driving collaboration and alignment on key initiatives.
- Led professional development initiatives to promote continuous learning for staff members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Store Manager
CVS
Suffolk, VA
12.2015 - 11.2017
- Sales increased by 4.3% in 2017 over LY
- Shrink decreased by .3% in 2017 over LY
- Developed 4 associates to become store managers
- Store engagement up year over year
- Highest engagement in region 2017
- Led daily store operations, ensuring exceptional customer service and efficient workflow.
- Managed inventory levels through effective ordering and stock control processes.
- Trained and mentored staff on operational procedures and customer engagement techniques.
- Oversaw compliance with health and safety regulations, maintaining a safe shopping environment.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
Assistant Manager
Lowe’s
09.2013 - 12.2015
Store Manager
CVS
08.2009 - 09.2013
Store Manager
Food Lion
08.2004 - 07.2009
Police Officer
City of Suffolk
09.2002 - 08.2004
ICS associate
Walmart
04.2002 - 09.2002
Assistant Manager
Food Lion
09.1997 - 04.2002
Education
Advanced Diploma
Lakeland High
Suffolk, VAGeneral Studies
Paul D Camp
Suffolk, VACDL A
Shippers Choice
Chesterfield, VA05.2022
Skills
- Commercial driving
- DOT compliance
- Route determination
- Business management
- Team leadership
- Staff training and development
- Operations management
Timeline
CDL A/B Driver
Parker Oil and Propane
02.2023 - Current
CDL A Driver
Chesbay Distribution
06.2022 - 10.2022
CDL A Training
Shippers Choice
04.2022 - 05.2022
District Leader
CVS
11.2017 - 04.2022
Store Manager
CVS
12.2015 - 11.2017
Assistant Manager
Lowe’s
09.2013 - 12.2015
Store Manager
CVS
08.2009 - 09.2013
Store Manager
Food Lion
08.2004 - 07.2009
Police Officer
City of Suffolk
09.2002 - 08.2004
ICS associate
Walmart
04.2002 - 09.2002
Assistant Manager
Food Lion
09.1997 - 04.2002
Advanced Diploma
Lakeland High
General Studies
Paul D Camp
CDL A
Shippers Choice