Proven track record in enhancing customer satisfaction and safety compliance, notably at Lowes Home Improvement. Demonstrates a keen willingness to learn and exceptional attention to detail. Excelled in roles requiring heavy lifting and customer service, significantly contributing to team success and operational efficiency.
Overview
11
11
years of professional experience
Work History
Laborer Sales
Coomer Produce
03.2024 - 11.2024
Loaded, unloaded, and moved material to and from storage and sales areas.
Provided customer service by selling product and helping customer in any way needed
Set up displays
Took payment and gave change
Kept work and sales area clean
Iron Worker
Old Castle Infrastructure
01.2023 - 01.2024
Complied with OSHA and company safety guidelines for height safety, lock out tag out, confined space, and hazardous material handling.
Erected structural steel and iron frameworks by following blueprints for concrete structures. Meet quality assurance specs.
Cut metal components to required lengths using metal shears, hacksaws, and bar cutters.
Used crane and forklift to move product around factory.
Ensured structural integrity by properly installing and aligning steel components according to specifications.
Worked inside and outside building structures
Unloaded rebar trucks with crane
Kept a clean and safe work area
Customer Service Employee
Lowes Home Improvment
04.2014 - 06.2016
Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.
Actively participated in ongoing professional development programs aimed at sharpening skills essential for continued growth within the company.
Identified opportunities for upselling products or services during interactions with customers, increasing revenue generation.
Consistently met performance metrics by adhering to company guidelines and best practices in customer service.