Donald DeFrand
Lincoln,NE
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Parts Clerk
Commute Air
01.2024 - Current
- Developed an effective system for organizing returned parts according to manufacturer guidelines, reducing processing times significantly.
- Organized parts storage and stocked inventory according to established guidelines.
- Handled shipping and receiving duties efficiently, ensuring that parts arrived on time and in good condition for customers'' needs.
- Provided exceptional customer service by answering questions knowledgeably, providing timely updates on orders, and resolving any issues promptly.
Substitute Teacher
Lincoln Public Schools
08.2018 - 08.2024
- Answered inquiries regarding schedules, accommodations, procedures, or policies
- Informed clients of essential travel information, such as travel times, transportation connections and medical and visa requirements
- Guided learning process, achieving curriculum goals and objectives
- Observed established classroom schedules to provide consistency for students
- Completed summary of work completed to update regular classroom teacher
- Met with parents and guardians to assist in understanding and supporting educational objectives, learning expectations and behavior standards
- Assessed the individual needs of students to create lesson plans designed to increase student engagement, accounting for academic strengths and interests of the student
Operations Agent
SkyWest Airlines
04.2021 - 10.2023
- Lost, delayed and misdirected baggage for customers
- Announced arrival and departure information, used public address systems
- Checked baggage and cargo and direct passengers to designated locations for loading
- Sorted cargo before loading and unloading
- Attached identified tags to containers and mark them with identified information
- Communicated with flight services Communicated flight and fuel loads
Ramp Agent
DGS/UNIFI
04.2016 - 05.2021
- Organized inventory shelves to ensure products were easily accessible for customers
- Assisted co-workers during busy periods or when help was needed in other departments
- Demonstrated knowledge of store merchandise by providing detailed product information to customers
- Adhered to company policies and procedures while attending to customer needs
Recruitment Specialist
University Of Nebraska-lincoln
12.2016 - 05.2019
- Maintained detailed recruiting processes, candidate pipeline documentation and hiring procedures
- Participated in phone and in-person interviews to determine final candidates for consideration
- Hired employees and initiated new hire paperwork process
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments
Education
Associate of Arts - Humanities
Dodge City Community College
Bachelor of Science - Sociology
University Of Nebraska-Lincoln
Lincoln, NE05.2019
Skills
- Shipping and receiving
- Warehouse operations
- ICIMS Applicant Tracking Software
- Planning and Coordination
- Excellent Communication
- Multitasking Abilities
Timeline
Parts Clerk
Commute Air
01.2024 - Current
Operations Agent
SkyWest Airlines
04.2021 - 10.2023
Substitute Teacher
Lincoln Public Schools
08.2018 - 08.2024
Recruitment Specialist
University Of Nebraska-lincoln
12.2016 - 05.2019
Ramp Agent
DGS/UNIFI
04.2016 - 05.2021
Associate of Arts - Humanities
Dodge City Community College
Bachelor of Science - Sociology
University Of Nebraska-Lincoln
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