Donald DeFrand
Lincoln,NE
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Parts Clerk
Commute Air
Lincoln
01.2024 - Current
- Developed an effective system for organizing returned parts according to manufacturer guidelines, reducing processing times significantly.
- Organized parts storage and stocked inventory according to established guidelines.
- Handled shipping and receiving duties efficiently, ensuring that parts arrived on time and in good condition for customers'' needs.
- Provided exceptional customer service by answering questions knowledgeably, providing timely updates on orders, and resolving any issues promptly.
Substitute Teacher
Lincoln Public Schools
Lincoln, US
08.2018 - 08.2024
- Answered inquiries regarding schedules, accommodations, procedures, or policies
- Informed clients of essential travel information, such as travel times, transportation connections and medical and visa requirements
- Guided learning process, achieving curriculum goals and objectives
- Observed established classroom schedules to provide consistency for students
- Completed summary of work completed to update regular classroom teacher
- Met with parents and guardians to assist in understanding and supporting educational objectives, learning expectations and behavior standards
- Assessed the individual needs of students to create lesson plans designed to increase student engagement, accounting for academic strengths and interests of the student
Operations Agent
SkyWest Airlines
NE, US
04.2021 - 10.2023
- Lost, delayed and misdirected baggage for customers
- Announced arrival and departure information, used public address systems
- Checked baggage and cargo and direct passengers to designated locations for loading
- Sorted cargo before loading and unloading
- Attached identified tags to containers and mark them with identified information
- Communicated with flight services Communicated flight and fuel loads
Ramp Agent
DGS/UNIFI
Lincoln, US
04.2016 - 05.2021
- Organized inventory shelves to ensure products were easily accessible for customers
- Assisted co-workers during busy periods or when help was needed in other departments
- Demonstrated knowledge of store merchandise by providing detailed product information to customers
- Adhered to company policies and procedures while attending to customer needs
Recruitment Specialist
University Of Nebraska-lincoln
Lincoln, US
12.2016 - 05.2019
- Maintained detailed recruiting processes, candidate pipeline documentation and hiring procedures
- Participated in phone and in-person interviews to determine final candidates for consideration
- Hired employees and initiated new hire paperwork process
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments
Education
Associate of Arts - Humanities
Dodge City Community College
Bachelor of Science - Sociology
University Of Nebraska-Lincoln
Lincoln, NE05.2019
Skills
- Shipping and receiving
- Warehouse operations
- ICIMS Applicant Tracking Software
- Planning and Coordination
- Excellent Communication
- Multitasking Abilities
Timeline
Parts Clerk
Commute Air
01.2024 - Current
Operations Agent
SkyWest Airlines
04.2021 - 10.2023
Substitute Teacher
Lincoln Public Schools
08.2018 - 08.2024
Recruitment Specialist
University Of Nebraska-lincoln
12.2016 - 05.2019
Ramp Agent
DGS/UNIFI
04.2016 - 05.2021
Associate of Arts - Humanities
Dodge City Community College
Bachelor of Science - Sociology
University Of Nebraska-Lincoln