Donald Dixon

• Oversaw general operation, and develop strategies for expanding customer base.
• Review and fine-tune sales and service.
• Developed impactful and strategic partnerships with clients to drive business development.
• Interviewed potential employees, and determine if fit was good.
• Visited customers to determine the needs for custom application, and develop proposals.

• Managed day-to-day business operations.
• .Designer and head artist/craftsperson
• Trained and developed assistants to build human capital.
• Met with clientele, for development of custom architectural leaded glass.
• Work with outside contractors to develop strategy for installation of custom work.
• Brand developer, and ambasador.

Started in a sales capacity, and was offered a management position after being the top performer at the Polo/Ralph Lauren store on Mich Avenue, for 2 years. Managed the Robert Vance store in Water Tower Place, and would walk perspective Polo customers across the street for five figure sales. Relocated to Fort Lauderdale FL to manage the Polo Shop in the Galleria. With my leadership, sales training for the team, and the support of upper management in Chicago was able to bring the store into the black for the first time in several years. We did not sell mens clothing at this location, but developed it with the help of Ralph Lauren (Corporate), advancing us a half a dozen lots of mens clothing to much success.

• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Managed opening and closing procedures and recommended changes to enhance the efficiency of daily activities.
• Worked closely with old-world Tailors, and negotiated fittings between customer and Tailor.

• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands. Oversaw stocking of over 100 bottles of vintage wine.
• Worked the bar, mixing a wide variety of signature cocktails,
• Tried to keep the Flamenco Guitarist from having too much to drink.
• Ran the patio bar upon request for private parties of high-profile clientele.