Donald dornacker
st paul
Summary
Results-driven Operations Specialist with over 30 years of experience in enhancing operational efficiency and driving cost reduction strategies. Proven success in leading cross-functional teams and implementing effective project management practices.
Dynamic professional skilled in streamlining workflows and fostering cross-functional communication. Expertise in analyzing data trends to identify improvement opportunities has led to significant cost reductions and enhanced claims processing.
Overview
33
33
years of professional experience
Work History
Operations Specialist
Western National Insurance
Edina, MN
08.1990 - 01.2024
- Streamlined claims processing workflows to enhance operational efficiency.
- Analyzed data trends to identify areas for process improvement and cost reduction.
- Led cross-functional teams in implementing new software systems for claims management.
- Developed training materials for staff on best practices in operations management.
Education
Bachelor of Science - Speech Communications/Fine Art
University of Minnesota Duluth
Duluth, MN04-1980
Skills
- Operational efficiency
- Planning and coordination
- Cross-functional communication
- Project management
- Operations coordination
- Cost reduction strategies
- Problem-solving
Accomplishments
Also completed AINS 21, and AINS 22, parts A and B.
Timeline
Operations Specialist
Western National Insurance
08.1990 - 01.2024
Bachelor of Science - Speech Communications/Fine Art
University of Minnesota Duluth