DONALD DOTZERT

Responsibilities

• Coordinate service team and service schedule
• Order service parts and track open service items
• Track orders placed and maintain receiving schedule
• Prepare quotes for windows and doors for construction projects by analyzing blueprints, specifications, and other documentation.
• Utilize Bid software to create and manage estimates effectively.
• Field in-bound phone calls, emails and provide support as needed to customers
• Help in a variety of areas of the business when needed, i.e. loading, unloading, delivery, service and others.

• Receive and process irrigation walkthroughs and providing to clients
• Track and file repair images in appropriate and accessible locations within the system
• Track and file client repair approvals by date and communicate approvals to team

Track monthly walk-through list with percentages of walk-throughs completed per month

• Track progress of backflow testing and SAWS inspections and providing such reports to clients per the appropriate schedule
• Assist irrigation managers with day to day processes as needed
• Assist irrigation technicians by communicating and receiving necessary information
• Keep all relevant departmental information up to date and accessible for relevant parties
• Analyze processes to ensure all standards of the department are being met
  Process approved irrigation work through invoicing system, checking for accuracy
• Field relevant questions from clients and vendors pertaining to projects, general information, etc.
• May assist in organizing delivery and reception of irrigation materials to job sites as needed
• Identify opportunities for improvement in terms of essential job functions within the department, prioritizing efficiency and accuracy in all processes
• Communicate the needs of the department to supervisors to ensure the team has all the tools and support required to meet department and company goals
• Be accountable for all missteps on their own part and work to logically resolve issues in a way that is positive for all parties involved.

• Provided assistance in loading and unloading supplies from delivery trucks onto job sites when necessary
• Participated actively in weekly safety meetings held by the site manager
• Verified accuracy of shipment against bill of lading
• Stacked materials in designated areas according to size, type, style, color or product code
• Reported any discrepancies in material received to the supervisor immediately
• Tied and secured loads to prevent shifting or damage to items
• Maintained yard appearance, keeping ground clean and clear
• Followed all safety regulations while operating machinery
• Monitored inventory levels and replenished supplies as needed
• Communicated effectively with coworkers regarding shipping and receiving procedures

• Operated heavy equipment to dismantle vehicles to sort commodities into containers
• Operated L90E Volvo front loader to crush cars into bundles and prepare them to be shipped to CMC Recycling
• Performed maintenance and preventative maintenance on all equipment
• Expedited the loading/unloading of trucks and trailers of commodities using a gas operated Toyota forklift/Case 586g/588g depending on product
• Self taught/On the job training for light welding work
• Maintained perfect attendance, even during all forms of inclement weather
• Promoted from within and took on all jobs of varying difficulty and experience level
• Oversaw Manager-on-Duty responsibilities and subsequently given manager position
• Identified repair needs by troubleshooting components and tracing faults
• Restored performance by replacing worn, defective, and malfunctioning parts with new and refurbished components
• Instructed by delegating tasks to make sure employees stay on task and keep steady flow of productivity
• Implemented system to save company money by scheduling commodities for pick up and pricing and kept tight inventory control, in essence saving up to 25% in costs due to a structured and systematic method
• Reduced handling time of loads being stacked for pickup by 15%
• Offered to assist with additional tasks to keep projects on-task and meet tight deadlines
• Organized files and records and handled other support tasks, freeing up managers to take on more pressing responsibilities
• Complied with corporate regulations, policies, and procedures to maximize safety, security, and overall trust in organization and employees