Donald Dugie
Pearland,Texas
Summary
Reliable Cafe Worker serving customer needs in [Type] environments. Pleasantly offers customers assistance to drive service and satisfaction. Considered hardworking, punctual and approachable. Driven Busser with [Number] years of experience working with restaurant teammates. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction to resolve complex issues and win customer loyalty.
Overview
15
15
years of professional experience
Work History
Busser
Cracker Barrell Old Country Store
10.2021 - 10.2022
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
Maintenance
H.E.B. Pearland Parkway
10.2017 - 10.2019
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair or maintenance.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
- Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Stocker Associate
Toys"R"Us
06.2014 - 04.2017
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.
- Maintained inventory and ordered new supplies to meet expected needs.
- Selected by general and warehouse managers to tackle special projects, expediting stock implementation during shortages.
Maintenance Worker
Walmart
07.2007 - 07.2010
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Replaced light bulbs in indoor and outdoor fixtures and checked smoke and carbon monoxide detectors for proper functionality.
Education
Associate of Arts -
Alvin Community College
Alvin, TX06.2011
Skills
- Safety Awareness
- Stocking and Replenishing
- Professional Relationships
- Process Improvement
- Quality Control
- Table Setting Knowledge
- Guest Satisfaction
- Time Management
- Table Bussing
Timeline
Busser
Cracker Barrell Old Country Store
10.2021 - 10.2022
Maintenance
H.E.B. Pearland Parkway
10.2017 - 10.2019
Stocker Associate
Toys"R"Us
06.2014 - 04.2017
Maintenance Worker
Walmart
07.2007 - 07.2010
Associate of Arts -
Alvin Community College