Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Timeline
Generic

Donald Dumas

New Orleans,Louisiana

Summary

Energetic and dedicated student with a proven track record of delivering exceptional customer service over three years. Seeking to leverage my positive and enthusiastic nature in a career at Starbucks, where I aim to contribute to a dynamic team and enhance the customer experience through my passion for service excellence.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Temp Worker

People Ready Inc.
05.2023 - Current
  • Labeled completed products with standard production information based on each product type.
  • Balanced boxes on pallets to prevent shifting and damage.
  • Prepared boxes for shipments based on standard sizes.
  • Removed items of deficient quality from line to maintain standards.
  • Built relationships with customers to encourage repeat business.
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Store Clerk (Volunteer)

Community Book Center
01.2019 - 05.2023
  • Assisted customers by answering questions and fulfilling requests.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Processed credit and debt transactions correctly to obtain full payment of customer purchases.
  • Resolved complaints by providing knowledgeable, quick service to meet any need and promote loyalty.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.

Lawn Care Technician

Handy Hands Home Improvement LLC
03.2019 - 01.2020
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Provided expert lawn care, mulching, aerating and trimming around walks, walls, and flower beds.
  • Operated varied types of lawn care vehicles, following safety protocols to prevent accidents.
  • Developed lasting customer relationships and grew network over time.

Education

New Orleans Science And Mathematics High School
New Orleans, LA

Skills

  • Strong Attention to Detail
  • Fast-Learn
  • Excellent Customer Service
  • Outstanding Organization skills
  • Great Communication skills

Certification

Certified in First Aid & CPR by American Red Cross (2023-2025)

Hobbies

I enjoy studying in the coffee shop while enjoying a nice cup of coffee. I find the sound of the machines very satisfying, Watching people laugh and talk is very peaceful, and I enjoy trying new types of coffee that I never tired. Coffee have help me focus and make good grade in school. Coffee is really like my fuel. 

Timeline

Temp Worker

People Ready Inc.
05.2023 - Current

Lawn Care Technician

Handy Hands Home Improvement LLC
03.2019 - 01.2020

Store Clerk (Volunteer)

Community Book Center
01.2019 - 05.2023

New Orleans Science And Mathematics High School

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Donald Dumas