Work on site at Etech, Lufkin, Tx Inside building. Job duties is to monitoring Verizon personnel and other incoming persons.
Inspect all entry/exit to determine whether persons have authority to enter.
Use a security wand to scan for contraband items.
Contract ended at Etech on December 28, 2023.
Started new role at Lufkin Paper Mill on June 9, 2024.
Duties included monitoring/survey CCTV Security Camera for larceny or criminal activity.
Concierge Services Representative
PinceCrest (Methodist Retirement Community)
Lufkin, Texas
01.2019 - 12.2021
Duties are to act as a receptionist in Pinecrest main lobby greeting visitors and answering a multi-line phone.
Other duties including opening or locking the building, setting up a multi-purpose room for the next day's activities, opening/closing and balancing the register of the companies POS money system also on occasion responding to emergency calls.
Security Officer
Allied Universal Security Services
Lufkin, Texas
10.2018 - 01.2019
Working at Lockheed Martin; responsible for the protection of and access to highly classified and sensitive equipment, technology and information.
Perform many tasks including preserving order and enforcing regulations and directives for the site pertaining to personnel, visitors, and premises.
Required to patrol or respond to calls for service on the facility by foot.
Other duties include working at an entry control point to a facility and answering phones, greeting guests and assisting employees.
Security Guard
Applied Research Laboratories-moved to Austin- (University of Texas Austin)
Austin, Texas
02.2017 - 10.2018
Responsibilities include providing courteous, professional assistance to visitors and staff.
Answer incoming calls.
Operate fax machine, computer, closed circuit video monitoring equipment and public address system.
Identify employees, visitors, check badges and issue temporary badges.
Conduct random inspections.
Ensure strict compliance with established procedures related to urgent actions are properly implemented.
Complete various log entries and forms.
Control vehicle access to facility and use a vehicle reservation system for staff use of lab vehicles.
Make security checks and report safety and fire hazards.
Receive and document after hour mail deliveries.
Online Chat Representative
Etech
Lufkin, Texas
09.2016 - 02.2017
Information and answer questions regarding current promotions and new or upgraded products.
Complete system documentation and tasks to assure follow through of appropriate actions.
Leverage tools and processes (including prepared responses) appropriately.
Strive to meet defined metrics for productivity, quality, and customer experience.
Maintain thorough systems, network and product knowledge.
WDW Security Officer (Transfer to Full Time)
Walt Disney World Resorts and Parks
Orlando, Florida
02.2016 - 03.2016
Security roles include walking patrol, motor patrol, kiosk support and relief support, which is responsible for providing breaks to the other three positions.
In all of these roles, you will be working outside for extended periods of time writing/documenting/inputting reports (without the use of spell/grammar check) into our computer systems.
Security cast members observe, react and respond to occurrences throughout the Walt Disney World Resort, including visual inspections of buildings, bags and/or packages along with interacting and promoting the safety of cast members and guests.
Security cast members are considered first responders and will be trained on Infant, Child and Adult Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) procedures to respond to guest and cast emergencies as needed.
Campus Tech Support Spec I (Part-Time)
Valencia Community College - Instructional Support Services Department
Orlando, Florida
02.2016 - 03.2016
Responsibilities include performing as a computer technician by offering technical support and maintenance of school computers as well as scheduling and performing computer equipment deliveries and pickups.
Management of 4 to 5 employees (student assistant) to designate and set-up computer systems for instructional staff.
Management of day-to-day activities and equipment loans throughout college.
Duties also include opening and closing the department.
Parking Lot Attendant
Walt Disney World Resorts and Parks
Orlando, Florida
04.2012 - 05.2012
Parking Lot Attendant roles included: Directing traffic, Operating passenger-carrying trams and memorizing and reciting safety spiels.
Assisting Guests with loading/unloading of strollers, wheelchairs and other personal items.
Constant Guest interaction.
Physical demands include standing and walking for long periods of time, arm movements to direct vehicle traffic, and working outdoors in a wide range of environment elements.
Education
BS - Criminal Justice
Lamar University
Beaumont, Texas
01.2024
Associate Degree -
Valencia Community College
Orlando, Florida
01.2012
Skills
CCTV monitoring
Access control
Contraband detection
Incident reporting
Emergency response
Surveillance operations
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Timeline
Security Officer
Centurion Security Services
10.2019 - Current
Concierge Services Representative
PinceCrest (Methodist Retirement Community)
01.2019 - 12.2021
Security Officer
Allied Universal Security Services
10.2018 - 01.2019
Security Guard
Applied Research Laboratories-moved to Austin- (University of Texas Austin)
02.2017 - 10.2018
Online Chat Representative
Etech
09.2016 - 02.2017
WDW Security Officer (Transfer to Full Time)
Walt Disney World Resorts and Parks
02.2016 - 03.2016
Campus Tech Support Spec I (Part-Time)
Valencia Community College - Instructional Support Services Department