Summary
Overview
Work History
Education
Skills
Timeline
Generic

Donald Emeh

Houston

Summary

Dynamic professional with a proven track record at Amazon, excelling in process documentation and stakeholder communication. Successfully identified and resolved workflow inefficiencies, enhancing operational efficiency. Skilled in data entry and reporting, I foster strong supplier relations while ensuring client confidentiality and safety management. Committed to driving business growth through innovative solutions.

Overview

8
8
years of professional experience

Work History

Process Assistant

Amazon
06.2025 - Current
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Conducted training and change management processes to improve operations.
  • Met month-end reporting objectives and deadlines.
  • Performed reconciliations to drive accuracy and validity of financial information.
  • Leveraged accounting software to perform data entry and prepare reports and statements while minimizing errors.
  • Identified modifications to processes and procedures that would promote better efficiency.
  • Supervised team of process associates to enhance accountability, develop professional skills and improve efficiency.
  • Transcribed and organized information to assist in preparing speeches and presentations.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Liaised between clients and vendors and maintained effective lines of communication.

Clinical Data Management Associate

Foster International
01.2018 - 04.2025
  • Identified and resolved data-handling errors and hardware conflicts to maintain organizational IMS infrastructure.
  • Reviewed source documents and listings to compile resources for identifying and correcting data allocation issues.
  • Deployed optimal reporting software and developed dashboards and reporting systems for data summaries.
  • Liaised between data management and IT support personnel to communicate ongoing system maintenance and new software development.
  • Devised and implemented reliable data management procedures to enable usability and security of company data.
  • Oversaw security and information retention policies and practices according to internal and government-ordered standards.
  • Lent qualitative analytical support to lead data analysis testing policy.
  • Analyzed content access, retention and evaluation projects to maintain nonstop information repository.
  • Tested software applications and systems to identify enhancement opportunities.
  • Completed quality reviews for designs, codes, test plans and documentation methods.
  • Cooperated fully with product owners and enterprise architects to understand requirements.

Education

Bachelor in Law - Law

Lagos State University
Lagos
08-2002

Skills

  • Process documentation
  • Supplier relations
  • Safety management
  • Management support
  • Stakeholder communication
  • Attendance tracking
  • Scheduling coordination
  • Workflow management
  • Client confidentiality
  • Data entry
  • Verbal and written communication
  • Reporting and documentation

Timeline

Process Assistant

Amazon
06.2025 - Current

Clinical Data Management Associate

Foster International
01.2018 - 04.2025

Bachelor in Law - Law

Lagos State University