Dedicated Social Worker offering six years of counseling and crisis intervention expertise. Offering comprehensive background in social services and family support , as well as strong interpersonal, organizational and computer skills. Builds client rapport and assesses needs to provide appropriate resources.
Overview
11
11
years of professional experience
Work History
Family Support Worker
Saint Francis Ministries
02.2024 - Current
Enhanced family stability by providing comprehensive support and resources tailored to individual needs.
Attended court hearings related to child welfare cases
Connected families with community resources such as housing assistance, financial aid programs, and educational opportunities.
Maintained accurate records of client progress including documentation of services provided
Facilitated communication between parents, children, and other family members
Promoted healthy communication within families by mediating conflicts and facilitating open discussions.
Organized workshops and training sessions for parents, enhancing their parenting skills and knowledge of child development.
Led support groups for parents experiencing stress related issues or dealing with mental health concerns.
CLS
Arbor Circle
07.2023 - 01.2024
Developed relationships with clients to ensure their well-being and safety
Provided guidance on parenting issues such as discipline methods, nutrition education and developmental milestones
Worked effectively in fast-paced environments.
Self-motivated, with a strong sense of personal responsibility.
Mentored individuals on professional development topics such as communication skills, problem-solving and goal setting
Conducted regular one-on-one meetings with each mentee to discuss challenges, successes and goals.
Proven ability to learn quickly and adapt to new situations.
Social Worker Case Manager
State of Michigan Department of Human Services
05.2022 - 07.2023
Interviewed clients individually and in family groups to determine services to best address specific needs
Improved client outcomes by developing comprehensive case plans and coordinating services with community partners.
Maintained lists of resources helpful to clients
Collaborated with multidisciplinary teams to develop coordinated care plans that addressed clients'' complex needs holistically.
Conducted initial screenings, intakes and needs assessments to help organize community-based services
Organized referrals to aide individuals in recovery or dealing with daily living challenges such as food shortages
Determined organizational policies regarding program eligibility, requirements and benefits.
Developed strong relationships with community organizations in order to better serve clients'' needs within their local area.
Customer Service Representative
Fifth Third Bank
11.2018 - 04.2022
Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions