DONALD FAISON
Bowie,MD
Summary
Highly experienced U.S. Army veteran with over a decade of valuable Federal Government contracting experience in Project Management and Process Management roles. A skilled Senior Project Manager recognized for consistently meeting tight deadlines, driving business opportunities, and thriving in team-based environments. Excels in managing key milestones and delivering exemplary customer service with an engaging and personable approach.
Overview
14
14
years of professional experience
Work History
SENIOR PROJECT MANAGER
Edwards & Hill, LLC
01.2021 - 04.2024
- Managed commercial grade office furniture installation at various customer sites; federal government, universities, corporate offices, etc
- Tracked shipment, receiving, scheduling, delivery and installation at end-user site
- Evaluated and posted rules for improvement according to cost effectiveness and efficiency as required by company ownership in customer-facing role.
PROJECT MANAGER
AT&T/Federal Aviation Administration, FAA
02.2010 - 12.2020
- Successfully Project Managed implementation of the AT&T Virtual Private Network (AVPN) access circuit delivery process, then Private Line (PL), and finally Ethernet (OPT-E-WAN) circuit integration process of (1273) circuits to provide a more resilient and robust architecture to complete AT&T's Automatic Dependent Surveillance-Broadcast (ADS-B) custom network for the FAA NextGen program ahead of schedule and on-budget
- Initiated IT projects from planning, execution, monitoring, and closing; reviewed project artifacts to ensure readiness for review/approval
- As Subject Matter Expert (SME), identified sites throughout CONUS and OCONUS for network expansion
- Resolved customer submitted manual billing inquiries and/or disputes
- Initialized, tracked, and conducted follow-ups on order escalations/expedites by effectively communicating with AT&T Leadership Levels 1-4
- Handled continuous project monitoring and management by developing forecasts, tracking expenses, and approving payments
- Forecasted, scheduled, monitored project timelines, personnel performance, and cost efficiency
- Led subcontractor meetings to convey project requirements, scope, milestones, and regulatory compliance
- Utilized forward-thinking approach for uncovering and solving stakeholder concerns and project issues
- Set project schedules and oversaw milestones for duration of project
- Communicated with clients to convey deadlines, scope of work and potential challenges throughout project timeline
- Enhanced development and drove continuous improvement of project delivery process by providing strong program leadership
- Granted Public Trust by the FAA.
Education
Bachelor of Computer Science Degree -
Southeastern University
Washington, DC06.2007
Skills
- Complex Problem Solving
- Technical Presentations
- Project Management
- Stakeholder Relations
- Budget Control
- Agile Methodologies
- Cost Analysis
- Customer Relationship Management
- Performance Monitoring
- Purchasing
- Detail Oriented
- Team Collaboration
- Verbal and Written Communication
- Microsoft Office
- Conflict Resolution
- Procuring Funding
- Deadline Driven
- MS Office
- Maintenance & Repair
- Procurement
- Project Scheduling
- Client Relationship Management
- Scope Management
- Project Planning
- Problem-solving aptitude
Military Service
United States Army, 10/1990, 10/1996
Timeline
SENIOR PROJECT MANAGER
Edwards & Hill, LLC
01.2021 - 04.2024
PROJECT MANAGER
AT&T/Federal Aviation Administration, FAA
02.2010 - 12.2020
Bachelor of Computer Science Degree -
Southeastern University
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