Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Donald Ford

Berkeley Springs,WV

Summary

Dynamic Manger Assistant with a proven track record at The Homestead Restaurant, excelling in customer satisfaction . Skilled in welding and blueprint interpretation, I foster teamwork and enhance customer satisfaction through effective communication and problem-solving. Recognized for implementing strategies that improved service quality and reduced wait times.

Professional technician with proven background in industrial maintenance and repair. Skilled in diagnosing and resolving mechanical issues, leading to enhanced operational efficiency. Valued team collaborator known for adaptability and achieving desired outcomes in dynamic environments.

Qualified [Desired Position] with background in millwright technology. Expertise in maintaining and repairing heavy machinery, with notable achievements in reducing downtime through effective troubleshooting. Demonstrated proficiency in mechanical and hydraulic systems.

Diligent Maintenance Millwright recognized for excellent job performance. Conducts direct work and preventive maintenance on industrial machines and equipment.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

37
37
years of professional experience
1
1
Certification

Work History

Manger Assistant

The Homestead Restaurant
10.2008 - 10.2021
  • Managed inventory control systems, ensuring optimal stock levels and minimizing waste.
  • Implemented customer feedback mechanisms, fostering continuous improvement in service offerings.
  • Mentored junior staff members, promoting knowledge sharing and professional growth within the team.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Generated repeat business through exceptional customer service.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
  • Monitored sales trends to adjust pricing strategies for optimal profitability.
  • Coordinated with vendors for timely inventory replenishment, ensuring product availability.
  • Implemented loss prevention strategies, significantly reducing shrinkage.
  • Improved customer satisfaction by resolving complaints and inquiries promptly.
  • Implemented staff training programs to elevate service standards and knowledge.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Engaged with customers to gather feedback, using insights to improve service and product offerings.

Millwright Technician

Mack Truck / Volvo
05.1984 - 06.1990
  • Assisted in assembling and disassembling machinery components under supervision.
  • Learned to operate hand tools and power equipment safely and efficiently.
  • Supported maintenance tasks by cleaning and lubricating machinery parts.
  • Gained experience in identifying basic mechanical issues during equipment inspections.
  • Followed safety protocols while working in industrial environments to ensure compliance.
  • Collaborated with team members to maintain a clean and organized workspace.
  • Participated in training sessions to enhance technical skills and knowledge of systems.
  • Documented maintenance activities and reported findings to senior technicians for review.
  • Maintained up-to-date knowledge of industry trends, participating in ongoing professional development opportunities and training sessions as needed.
  • Served as a reliable resource for other departments requiring millwright expertise, collaborating on projects and providing guidance on best practices.
  • Improved equipment efficiency by performing regular maintenance on machinery and mechanical systems.
  • Ensured compliance with industry standards and regulatory requirements through meticulous documentation of work processes and procedures.
  • Enhanced workplace safety by conducting thorough inspections of equipment and identifying potential hazards.
  • Adhered to all workplace safety policies, regulations and compliances.
  • Used hoisting and rigging equipment to move heavy machinery and equipment.
  • Aligned and leveled machines using precision measuring instruments to avoid unnecessary wear and tear.
  • Made repairs and modified equipment by welding, soldering and brazing to avoid production delays.
  • Read and interpreted blueprints and schematics to understand machinery design and layout.
  • Documented repairs and maintenance activities to create reports for management.
  • Implemented standard safety procedures to prevent hazards related to industrial machinery and equipment.
  • Kept detailed and accurate maintenance reports and documentation of progress.
  • Positioned steel beams to support bedplates of machines and equipment using blueprints and schematic drawings.

Education

No Degree - Mathematics Education For Metal Working

Hagerstown Community College
Hagerstown, MD
03-1987

Associate of Arts - Fundamental of Blueprint Reading

Hagerstown Community College
Hagerstown, MD
03-1985

Welding Course

Berkeley Springs
Berkeley Springs, WV
05-1976

Skills

  • Welding techniques
  • Blueprint interpretation
  • Equipment installation
  • Conveyor systems
  • Machinery maintenance
  • Rigging equipment
  • Mechanical tools
  • Power tool operation
  • Productivity and safety improvement
  • Heavy lifting
  • Structural welding
  • Safety compliance
  • Fabrication
  • Safety procedures
  • Welding expertise
  • Parts installation
  • Equipment set up
  • Blueprint reading
  • Soldering
  • Conveyor assembly
  • Teamwork
  • Problem-solving
  • Multitasking
  • Reliability
  • Excellent communication
  • Material handling
  • Industrial safety

Accomplishments

  • Achieved [Result] through effectively helping with [Task].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Collaborated with team of [Number] in the development of [Project name].
  • Documented and resolved [Issue] which led to [Results].

Certification

  • Licensed [Job Title] - [Timeframe]
  • Certified [Job Title], [Company Name] - [Timeframe]

Languages

English
Professional Working

Timeline

Manger Assistant

The Homestead Restaurant
10.2008 - 10.2021

Millwright Technician

Mack Truck / Volvo
05.1984 - 06.1990

No Degree - Mathematics Education For Metal Working

Hagerstown Community College

Associate of Arts - Fundamental of Blueprint Reading

Hagerstown Community College

Welding Course

Berkeley Springs

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Donald Ford