Donald Grimsley
Gainesville,Florida
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
8
8
years of professional experience
Work History
Clerical Technician
United States Department Of Agriculture (USDA)
06.2019 - 12.2021
- Maintained a professional office environment by greeting visitors warmly, answering phones promptly, and directing callers to appropriate personnel as needed.
- Ensured all documents were error-free through thorough proofreading, editing, and formatting before distribution or submission.
- Responded to inquiries from farmers, insurance agents, and other stakeholders, providing timely and accurate information on insurance policies, coverage details, and claims procedures.
- Collaborated with team members to facilitate the implementation of new administrative processes, enhancing overall departmental efficiency.
- Conducted periodic reviews of policy documentation to identify discrepancies, initiate corrections, and ensure compliance with regulatory requirements.
- Supported senior staff in the preparation of reports, presentations, and other materials for internal and external stakeholders.
- Participated in training programs to stay updated on changes in farm insurance policies, procedures, and relevant technologies.
Avionic Electronic Technician & Supervisor
U.S Navy
04.2014 - 04.2019
- Reviewed building diagrams and blueprints to determine errors in electronic equipment installations.
- Contributed to the development of new products with innovative ideas and technical expertise.
- Improved customer satisfaction by providing timely and accurate solutions to technical issues.
- Enhanced system performance by troubleshooting and repairing electronic equipment.
- Led and supervised a team of over 25 sailors in the avionic maintenance department, ensuring adherence to safety protocols and operational standards.
- Developed and conducted training programs for subordinates, resulting in a 30% increase in overall team proficiency.
- Coordinated and managed the scheduling of maintenance activities to meet operational requirements and deadlines.
- Oversaw the implementation of performance improvement initiatives, resulting in a 25% reduction in equipment downtime.
- Conducted regular performance evaluations and provided constructive feedback to enhance team members' skills and career development.
- Fostered a positive and collaborative work environment, leading to a 15% improvement in team morale.
Education
Bachelor of Arts - Clinical Laboratory Science
Santa Fe College
Gainesville, FL12.2025
Skills
- Professional Correspondence
- Database Management
- Data Analysis
- Verbal Communication
- Project Coordination
Timeline
Clerical Technician
United States Department Of Agriculture (USDA)
06.2019 - 12.2021
Avionic Electronic Technician & Supervisor
U.S Navy
04.2014 - 04.2019
Bachelor of Arts - Clinical Laboratory Science
Santa Fe College