Summary
Overview
Work History
Education
Skills
Timeline
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Donald Gross

ROYAL OAK

Summary

A dedicated and adaptable professional with a proven track record of reliability and leadership across various industries, including security, warehouse operations, and management. As a Night Shift Guard at Securitas, I consistently exceeded expectations by volunteering for additional hours and providing comprehensive support to team needs. In prior roles, I demonstrated exceptional versatility, progressing from machine operator to welder and contributing to fitting and layout tasks in warehouse environments. At Marathon, my strong work ethic and dependability led to a rapid promotion to Assistant Manager within a month, and I successfully assumed the Manager role during a three-month medical leave. Known for my ability to rise to challenges, take on responsibility, and deliver results in high-pressure environments, I am now seeking a new opportunity to leverage my diverse skill set and commitment to excellence.

Overview

18
18
years of professional experience

Work History

Security Guard

Securitas
08.2024 - 01.2025
  • Responsible for ensuring the safety of the premises and its occupants
  • Conducting thorough patrols, monitoring surveillance equipment, and swiftly addressing any security concerns that arise
  • Conduct routine patrols to identify any security breaches or suspicious activities
  • Utilize surveillance systems to monitor the facility and report incidents as necessary
  • Collaborate with team members to maintain a secure environment and respond to emergencies

Stock Clerk and Merchandiser

Royal Liquor
10.2023 - 09.2024
  • Received, unpacked, and inspected incoming merchandise to ensure quality and accuracy
  • Stocked shelves and maintained organized product displays
  • Kept detailed inventory records, monitored stock levels, and replenished as needed
  • Maintained a clean, organized stockroom for efficient operations
  • Arranged and rotated products on the sales floor to maximize visibility and sales
  • Set up promotional displays and ensured accurate signage
  • Assisted customers by locating products and providing detailed information
  • Handled inquiries, resolved complaints, and facilitated special orders
  • Partnered with management to develop and execute merchandising strategies
  • Coordinated with suppliers to confirm product availability and delivery
  • Collaborated with sales associates to ensure shelves were consistently stocked
  • Followed all safety procedures for product handling and storage
  • Ensured adherence to company policies and compliance with health regulations

Assistant Manager

Marathon Gas
11.2022 - 05.2024
  • Supervised daily operations, including staff scheduling, training, and performance management
  • Resolved customer inquiries and complaints promptly to maintain high levels of customer satisfaction
  • Monitored and maintained inventory levels, coordinating with suppliers and vendors to ensure stock availability
  • Implemented effective sales strategies to increase profitability and drive business growth
  • Stepped into the Manager role during a three-month medical leave, ensuring seamless operations and continued success

Cashier

7-Eleven
07.2019 - 03.2023
  • Cashier, Stock, and cleaning operations for multiple stores
  • Night Shift Leader

Shipping and Receiving, Machine Operator, and Welder

Overhead Conveyor Co
11.2006 - 03.2019
  • Managed warehouse shipping and receiving operations with efficiency, ensuring the timely processing and dispatch of all incoming and outgoing shipments
  • Performed diverse floor tasks to support operational workflows, including welding, painting, forklift operation, and machine operation
  • Prioritized tasks and collaborated with team members to meet strict deadlines while maintaining high productivity and adherence to quality standards

Education

Associates - Associate of Applied Science

ITT-Technical Institute
08-2014

Skills

    Warehouse Operations:

  • Forklift operation
  • Shipping and receiving
  • Customer Service:

  • Customer service
  • Team leadership
  • Communication Skills:

  • Verbal and written communication
  • Communication skills
  • Security Management:

  • Security management
  • Security camera monitoring
  • Team Collaboration:

  • Team collaboration
  • Team leadership
  • Additional Skills:

  • Accounts and cash handling
  • Time management
  • Decision-making

Timeline

Security Guard

Securitas
08.2024 - 01.2025

Stock Clerk and Merchandiser

Royal Liquor
10.2023 - 09.2024

Assistant Manager

Marathon Gas
11.2022 - 05.2024

Cashier

7-Eleven
07.2019 - 03.2023

Shipping and Receiving, Machine Operator, and Welder

Overhead Conveyor Co
11.2006 - 03.2019

Associates - Associate of Applied Science

ITT-Technical Institute
Donald Gross