Donald Hales
Battlement Mesa,CO
Summary
Dependable Tower Foreman experienced in safely managing team. Expertise in tower maintenance, repair, erection and upgrades. Motivated individual bringing 13 years of comprehensive experience ordering and gathering equipment, installing equipment and maintaining customer support. Highly organized and efficient in fast-paced multitasking environments. Trained Tower Technician expertly climbs communication towers to install, replace or repair antennas and auxiliary equipment. Demonstrates sound understanding of climber safety, equipment, hazard analysis and safe rescue techniques. Maintains flexible work hours, frequent travel and labors at elevated heights in extreme weather conditions.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Tower Foreman
Qualtek Wireless
01.2011 - Current
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Reviewed and studied blueprints to double-check installation and implementation project requirements.
- Reviewed blueprints, specifications and drawings to fully understand project scope ahead of time.
- Enhanced safety standards by conducting regular equipment inspections and enforcing strict adherence to safety guidelines.
- Supervised team of installers and mechanics to complete work on time and to company standards.
- Performed job safety analysis on daily basis to mitigate risks for all workers and visitors to job sites.
- Reduced downtime by promptly identifying and resolving technical issues with tower equipment.
- Ensured timely completion of projects by creating detailed schedules and delegating tasks to appropriate team members.
- Tracked company trucks, safety kits, test equipment, and supplies.
- Evaluated final results to determine quality levels and isolate root causes of any identified faults.
- Determined required installation methods and assembled proper tools and equipment to complete projects to specifications.
- Conducted comprehensive training sessions for new hires, ensuring they were well-equipped to perform their duties safely and effectively.
- Rigged towers, monopoles and rooftops to build new tower or collocate antenna on existing structure under FCC guidelines.
- Developed strong relationships with clients through regular communication and proactive problem-solving efforts, fostering trust and confidence in our services.
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
- Streamlined inventory management processes, reducing instances of equipment shortages or delays during critical project timelines.
- Scheduled and oversaw maintenance, repair and installation activities.
- Optimized crew productivity through the implementation of efficient work methods and continuous improvement initiatives.
Assistant Manager
Uhaul Moving And Storage
02.2009 - 01.2011
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Managed senior-level personnel working in marketing and sales capacities.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Increased sales through effective merchandising strategies and targeted promotions.
- Monitored security to protect employees, customers and property.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Defined clear targets and objectives and communicated to other team members.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Education
GED -
Southeast Community College Area
Lincoln, NE03.2005
Skills
- Relationship Building
- Employee Safety Training
- Equipment Operation
- Customer Relations
- Worker Training
- Tool and Parts Inventory Oversight
- Tools and Equipment Maintenance
- Performance Evaluations
- Site Inspection
- Antenna Installation
- Electrical Systems
- Tower mapping
- Materials and Labor Costing
- Outside Contractor Oversight
- Work Estimation
- OSHA Compliance
- Team Collaboration
- Climbing Techniques
- Weather Monitoring
- Job Prioritizing
- Equipment Installation
- Attention to Detail
- Repairs and troubleshooting
- Work Area Inspection
- Assignment Delegation
- Adaptability and Flexibility
- Hand and Power Tool Operation
- System Maintenance
- Hazard Monitoring and Management
- Radio Frequency Knowledge
- Decision-Making
- Quality Assurance
- PIM Testing
- Sweep Testing
- Fiber Testing
- Closeout Procedures
- Tower crew oversight
Certification
- CPR and First Aid
- Competent rescuer
- Competent Rigger
- RF Awareness
- JMA Connectors
- MEWP
- Hazcom
- OSHA 30
- NWSA
- Rough Terrain Forklift
Timeline
Tower Foreman
Qualtek Wireless
01.2011 - Current
Assistant Manager
Uhaul Moving And Storage
02.2009 - 01.2011
GED -
Southeast Community College Area
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