Donald Hamilton
El Paso,TX
Summary
Experienced and technically proficient professional with a strong background in machine operation and maintenance, electronics assembly, and development. Adept at managing projects, estimating costs, and analyzing data to optimize performance. Skilled in circuitry repair, technical documentation, and inventory management. Collaborative team player with a proven track record of supervising employees and ensuring efficient operations. Dedicated to keeping aircraft electrical systems operating at peak performance. Proficient in testing, troubleshooting and diagnosing issues to determine best solutions. Exceptional work ethic with strong communication and planning abilities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Armament/Electrical/Avionics Supervisor
US Army
11.2016 - Current
- Oversaw and supervised a team of 50 avionics personnel, ensuring optimal job performance and adherence to maintenance procedures.
- Accounted for and managed organizational assets exceeding a value of $2.75 million, demonstrating meticulous attention to detail and responsibility.
- Proactively requested materials, tools, equipment, and replacement parts to support operational needs, ensuring efficient workflow.
- Managed daily workflow efficiently by delegating tasks according to team members'' strengths and priorities, resulting in smoother operations within the department.
- Evaluated and certified newly assigned Service members to perform equivalent skills, contributing to a highly skilled workforce.
- Developed preventive maintenance programs that led to reduced downtime for aircraft and minimized unexpected repair costs.
- Streamlined workshop certification processes, achieving 100% compliance for 60 team members during the Aviation Resources Management Survey (ARMS).
- Maintained ongoing certifications and operational readiness.
- Prepared and updated daily status reports, delivering critical information to higher Headquarters for decision-making.
- Assisted in the coordination of aircraft inspections, maintenance operational checks, and maintenance test flights, ensuring compliance with regulatory aircraft-specific publications.
- Diagnosed faulty components and performed
repairs following technical publications, utilizing a range of tools such
as multi-meters, wire strippers, soldering irons, electrical equipment,
power tools, torque wrenches, and avionics testing equipment. - Installed, troubleshot, diagnosed, overhauled, repaired, and assembled avionics/electronic equipment and secured.
- Lead and supervised to full completion of over 10, 500 hour phase's on AH-64E helicopter.
- Served as the lead mechanic for troubleshooting
and repairing the Fire Control Radar (FCR) system, Modernized Target
Acquisition Designation Sight (M-TADS), and Vision Sensor
Modernized Pilot Night (M-PNVS), demonstrating advanced technical
expertise. - Coordinated with external vendors for timely procurement of parts and equipment, ensuring that project deadlines were met without compromising quality.
- Mentored junior technicians, fostering a supportive learning environment that resulted in improved skill sets and team performance.
Sales Trainer/Sony Expert
ActionLink
08.2015 - 02.2016
- Established clear expectations for desired outcomes at the onset of each course module or workshop session.
- Assessed training program effectiveness on regular basis and improved upon deficient areas.
- Managed recruitment, training and development for highly effective sales team.
- Trained on sales and account management practices to reduce process lags and enhance performance, efficiency and profitability.
- Coordinated with multiple stores ensuring effective mentorship of sales members and proper product placement.
- Provided ongoing support to sales teams by acting as a resource for product knowledge, industry news, competitive analysis, and performance enhancement strategies.
- Boosted overall customer satisfaction rates by emphasizing the importance of exceptional service during all stages of the sales process in trainings.
- Increased sales team productivity by developing and implementing comprehensive training programs.
Sales Trainer/Home Theater Supervisor/Sony Expert
Best Buy
09.2014 - 08.2015
- Trained on sales and account management practices to reduce process lags and enhance performance, efficiency and profitability.
- Collaborated with sales leaders to align training initiatives with strategic business goals.
- Improved overall team performance by conducting regular assessments and providing constructive feedback on individual progress.
- Reinforced key messages through multiple channels including presentations, case studies, group discussions, hands-on exercises, role-plays, and interactive simulations.
- Optimized communication skills among sales staff through targeted training on active listening, empathy, and persuasion techniques.
- Enforced efficiency in the Sony Experience pad increasing customer satisfaction through knowledge and communication greatly increasing sales.
- Increased sales team productivity by developing and implementing comprehensive training programs.
- Boosted overall customer satisfaction rates by emphasizing the importance of exceptional service during all stages of the sales process in trainings.
Education
Bachelor of Arts - 3-D Modeling And Animation
Southern New Hampshire University
Hooksett, NH07.2025
Skills
- Streamlining Operations
- Expertise in Installations
- Performance Evaluation and Feedback
- Machine Operation and Maintenance
- Electronics Assembly
- Project Management
- Cost Estimation and Analysis
- System Testing and Data Analysis
- Aircraft Maintenance Supervision
- Circuitry Repair
- Technical Documentation
- Inventory Management
- Tool Utilization
- Organizational and Planning Skills
- Professionalism and Integrity
- Attention to detail and accuracy
Certification
- 15Y AH-64E/D Armament, Electrical & Avionic Systems Repair Course
- Technical Inspector Training - 2021-2022
Timeline
Armament/Electrical/Avionics Supervisor
US Army
11.2016 - Current
Sales Trainer/Sony Expert
ActionLink
08.2015 - 02.2016
Sales Trainer/Home Theater Supervisor/Sony Expert
Best Buy
09.2014 - 08.2015
Bachelor of Arts - 3-D Modeling And Animation
Southern New Hampshire University