Donald Harlow
Ashland City,Tennessee
Summary
Results-driven Project Manager with extensive experience at Maynard Select, specializing in workflow planning and workforce training. Successfully led projects to completion while maintaining rigorous quality control standards. Proven expertise in project tracking and team leadership, effectively meeting ambitious milestones through dynamic strategies. Committed to leveraging exceptional technical guidance and strategic planning skills to drive future project success.
Overview
17
17
years of professional experience
Work History
Business Owner
Harlow Home Improvment
Ashland City, TN
05.2017 - 11.2024
- Negotiated contracts with vendors for supplies and services.
- Created a customer service policy to ensure customers were satisfied with products or services.
- Resolved conflicts between employees or customers in a timely manner.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Delegated work to staff, setting priorities and goals.
Project Manager
Maynard Select
Nashville, TN
08.2014 - 05.2017
- Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Implemented effective communication protocols between internal teams working on different aspects of a given project.
- Managed multiple projects with competing deadlines simultaneously.
Lead Installation Technician
Maynard Select
Nashville, TN
03.2008 - 05.2017
- Provided technical guidance and support to installation team members.
- Performed quality control inspections of installations to ensure accuracy and customer satisfaction.
- Maintained accurate records of service calls, repairs, and equipment inventory.
- Oversaw daily operations of the business and provided guidance when needed.
Education
High School Diploma -
North West Classen
Oklahoma City, OK05-2003
Skills
- Work flow planning
- Workforce training
- Project tracking
Timeline
Business Owner
Harlow Home Improvment
05.2017 - 11.2024
Project Manager
Maynard Select
08.2014 - 05.2017
Lead Installation Technician
Maynard Select
03.2008 - 05.2017
High School Diploma -
North West Classen
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