DONALD HART
Marysville,WA
Summary
Dynamic leader with a proven track record at Richardson Bottling Company, enhancing customer satisfaction and operational efficiency. Skilled in route coordination and fostering team leadership, I excel in optimizing warehouse operations and reducing costs. My approach has consistently improved route efficiency and team performance, demonstrating adaptability and a strong problem-solving aptitude.
Professional with strong background in optimizing route operations and enhancing logistical efficiency. Proven ability to lead teams, adapt to changing demands, and deliver results. Skilled in route planning, resource allocation, and team management. Reliable and collaborative, known for driving operational success and fostering positive team environment.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Facilities management professional with strong track record in ensuring efficient operations and safety compliance. Skilled in project management, budgeting, and vendor relations. Known for fostering teamwork and adapting to changing needs to achieve optimal results. Dependable in maintaining and improving facilities to support organizational goals.
Accomplished in meeting budget requirements, minimizing downtime and leading successful maintenance teams. Knowledgeable about leading inspections, planning updates, and directing projects.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Route Operations Manager / Facilities Manager
Richardson Bottling Company
12.2012 - Current
- Enhanced customer satisfaction by addressing and resolving complaints in a timely manner.
- Developed strong relationships with key clients, fostering trust and loyalty through proactive communication and service excellence.
- Streamlined communication between the warehouse, drivers, and management to ensure smooth operations.
- Participated in industry conferences and workshops to stay informed about emerging trends in transportation management.
- Implemented safety protocols to reduce accidents and maintain compliance with regulations.
- Assisted in recruiting, interviewing, and hiring new team members to maintain optimal staffing levels.
- Promoted a positive work environment by recognizing and rewarding exceptional driver performance, fostering a culture of teamwork and collaboration.
- Increased on-time deliveries by utilizing GPS technology for real-time route adjustments based on traffic conditions.
- Coordinated emergency response plans during extreme weather events or unexpected operational disruptions.
- Identified areas for cost savings by closely monitoring fuel consumption and vehicle maintenance expenses.
- Conducted regular performance evaluations for drivers, providing feedback on strengths and areas for improvement.
- Collaborated with sales team to identify potential new business opportunities within existing routes.
- Ensured fleet vehicles were well-maintained through regular inspections and timely repairs when necessary.
- Provided ongoing training to drivers on best practices, safety guidelines, and company policies to promote professional growth.
- Improved route efficiency by analyzing and optimizing daily operations for a team of drivers.
- Managed inventory control processes at the distribution center, ensuring accurate tracking of products throughout the supply chain.
- Monitored daily operations and routes to resolve issues and drive operational effectiveness.
- Managed end-of-day check-in process to capture and communicate key service, safety and equipment issues.
- Scheduled, attended and contributed to safety meetings to maintain working relationships and promote maximum morale and productivity.
- Oversaw driver and laborer time and attendance to minimize overtime and ascertain drivers did not exceed limits established by regulatory agencies.
- Visited customers and customer sites to evaluate and resolve safety issues.
- Visited customers and customer sites to evaluate and resolve safety issues and seek service alternatives.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Negotiated contracts with outside providers and rates for facility leases to minimize costs to company.
- Promoted brand at industry events and through ongoing networking efforts.
- Prospected for leads to build pipeline and convert to sales opportunities.
- Responded to building emergencies and managed repairs.
- Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
- Achieved cost savings through negotiating service contracts, leveraging long-term relationships with trusted suppliers.
- Controlled expenses to meet budget requirements.
- Improved facility efficiency by implementing preventive maintenance plans and streamlining work order processes.
- Maintained regulatory compliance by staying up-to-date on relevant laws, codes, standards, such as OSHA requirements.
- Supervised staff of 10 in day-to-day activities.
- Provided mentorship and guidance to junior staff members, fostering a positive work environment that promoted professional growth.
- Reduced energy consumption through regular audits and implementation of energy-saving initiatives.
- Established emergency response procedures, effectively managing crisis situations with minimal disruption to operations.
- Accounted for building usage and organizational needs when planning maintenance activities.
- Coordinated space planning efforts to optimize facility usage and accommodate changing business needs.
- Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
- Managed security and access control by overseeing surveillance camera, alarm and card access systems for facility safety and security.
- Maintained inventory and ordered supplies to keep facility resources readily available.
- Conducted inspections of facility grounds, external structure, systems and equipment.
- Ordered, maintained and distributed supplies and inventory.
- Oversaw annual budget to handle supply, labor and maintenance needs.
- Oversaw building automation system and monitored HVAC, security and audio-visual systems, maintaining functionality of equipment.
Service Technician
Evergreen Sanitation
09.2009 - 09.2011
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
- Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
- Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
- Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
- Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.
- Maintained accurate records of service calls and customer interactions for training and accountability purposes.
- Enhanced client retention through exceptional communication skills and a commitment to addressing concerns promptly.
- Evaluated systems according to predetermined checklist and noted issues.
- Established strong relationships with vendors, facilitating the procurement of high-quality parts at competitive prices.
- Managed inventory levels effectively by accurately recording usage data and proactively replenishing stock when needed.
- Minimized return service calls, ensuring thorough and accurate service on first visit.
- Delivered comprehensive service reports to clients, detailing maintenance work performed and recommendations for future care.
- Reduced environmental impact by advising clients on energy-efficient upgrades and sustainable practices.
- Enhanced safety protocols by implementing rigorous checks, significantly reducing workplace accidents.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Tested systems, noting issues and completing preventive maintenance.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Worked with diverse types of weather and ground conditions.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
Commercial Remodel & Repair Carpenter
APCON
06.2005 - 08.2009
- Maintained inventory of repair supplies and ordered parts.
- Utilized variety of tools and diagnostic equipment to complete repairs.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Increased repair success rates, utilizing advanced troubleshooting techniques and tools.
- Completed all repair and maintenance activities promptly and to high quality standards.
- Inspected and tested, repaired and refurbished products for proper operation.
- Maintained detailed records of repairs, parts inventory, and warranty information for accurate documentation purposes.
- Completed installations of building structures, trim, flooring, and cabinetry.
- Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
- Demonstrated close attention to detail to verify quality and accuracy of work.
- Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.
- Read and interpreted blueprints to follow specifications of projects.
- Followed established job site safety regulations and maintained safe and clean work area.
- Optimized workspace organization by maintaining a clean, safe, and efficient work environment throughout each project''s duration.
- Planned and executed work with proper tools and materials to maximize productivity.
- Contributed to successful completion of residential and commercial projects by skillfully installing cabinetry, doors, windows, and flooring materials.
- Repaired existing structures such as staircases, decks, or door frames with precision to extend their lifespan without compromising structural integrity or aesthetics.
- Cut, shaped and installed siding, roofing and framing to protect interior of properties from harsh weather conditions.
- Measured materials to determine sizes and quantity required for construction project.
- Collaborated with other skilled tradespeople to ensure seamless integration of carpentry work within larger construction projects.
- Reduced material waste by precisely measuring, cutting, and assembling lumber for various construction projects.
- Delivered exceptional customer service by addressing client concerns promptly and professionally while keeping them informed of project progress.
- Planned projects by identifying necessary equipment, tools, and required assistance.
- Enhanced client satisfaction by consistently meeting project deadlines and maintaining high-quality craftsmanship in all carpentry work.
- Inspected job sites to identify potential hazards and establish protection and safety standards.
- Measured, drilled and sawed materials to perform successful home improvements.
- Assisted in site preparation and cleanup activities to ensure efficient project workflow and minimize disruptions for clients or other construction teams.
- Increased safety on job sites by diligently following industry best practices and OSHA guidelines during all carpentry tasks.
- Strengthened team collaboration through effective communication and problem-solving skills during complex carpentry projects.
- Collaborated with other construction workers to coordinate projects and streamline process.
- Improved project efficiency by accurately interpreting blueprints and executing carpentry tasks according to specifications.
- Discarded debris and disposed waste to maintain cleanliness and quality standards.
- Expanded professional knowledge base by staying current on industry developments, new materials, and innovative carpentry techniques.
- Supported the development of accurate project estimates by providing input on materials needed, labor requirements, and timeline expectations for various jobs.
- Streamlined project timelines by quickly adapting to changing client needs or design specifications while maintaining quality standards.
- Increased workplace safety, conducted regular tool and equipment maintenance checks to prevent accidents.
- Achieved high level of client satisfaction by providing customized solutions for unique carpentry challenges.
- Customized living spaces by designing and constructing built-in furniture, maximizing room functionality and style.
- Ensured project excellence by meticulously finishing surfaces, applying treatments that enhanced durability and appearance.
- Increased client trust and business reputation by consistently completing projects within budget and time constraints.
- Streamlined construction process, expertly interpreting blueprints and executing plans with precision and attention to detail.
- Reduced material waste and costs by accurately measuring, cutting, and assembling building materials.
- Enhanced team productivity by sharing expertise in modern carpentry techniques and tools with less experienced carpenters.
- Boosted project completion rates, adeptly handling multiple tasks from framing to finishing under tight deadlines.
- Enhanced structural integrity of buildings by installing frameworks, including joists and studs.
- Shaped or cut materials to specified measurements using hand tools, machines and power saws.
- Repaired damaged doors, windows and other structures.
- Effectively used nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors.
- Measured, cut and installed drywall, paneling and other materials.
- Installed insulation, trim and other finishing touches.
- Calculated dimensions and amount of needed materials by accurately measuring job site and structures.
- Cut and shaped materials to meet outlined measurements.
- Built and hung custom doors and frames.
- Installed drywall, ceilings, trim and fabricated replacement trim and moldings.
- Read and interpreted blueprints and construction documents to determine project directives.
- Managed inventory of tools, supplies and equipment.
- Inspected buildings to identify repair needs.
- Specialized in foundations, framing and finish carpentry.
- Measured and marked cutting lines on materials using pencil or chalk and marking gauge.
- Safely operated electric cordless and hammer drills and cutting torches.
- Followed protocols and stayed organized to provide personal and teammate safety.
- Operated forklifts and other heavy equipment.
Education
GED -
Everett Community College
Mount Vernon, WAAssociate of Arts - Administration of Law
Skagit Valley College
Mount Vernon, WASkills
- Route coordination
- Promotional planning
- Problem-solving abilities
- Multitasking
- Loading and unloading
- Reliability
- Team Leadership
- Shipping and receiving
- Material Handling
- Warehouse Operations
- Order picking and processing
- Team building
- Safety Protocols
- Route Planning
- Safety standards
- Conflict Resolution
- Operations Management
- Documentation
- Professionalism
- Mentoring and training
- Inventory Control
- Time management abilities
- Transportation management systems
- Adaptability
- Quality Assurance
- Safety regulations implementation
- Performance monitoring
- Risk Management
- Problem-solving aptitude
- Procurement
- Negotiation
- Cost control and tracking
- Forecasting
- Internal loss prevention
- Driver hiring
- Warehouse supervision
- Dispatch management
- Warehouse oversight
- Driver monitoring
- Resolve customer issues
- Assign jobs
- DOT-compliant recordkeeping
- Project planning and scheduling
- Benefits, Onboarding, L&I Management
Certification
- [PCQI / FISMA FDA] [Washington State University] 2016 July
Timeline
Route Operations Manager / Facilities Manager
Richardson Bottling Company
12.2012 - Current
Service Technician
Evergreen Sanitation
09.2009 - 09.2011
Commercial Remodel & Repair Carpenter
APCON
06.2005 - 08.2009
- [PCQI / FISMA FDA] [Washington State University] 2016 July
GED -
Everett Community College
Associate of Arts - Administration of Law
Skagit Valley College
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