Donald Heppes
Bernardsville
Summary
Highly motivated individual with passion for helping others. Experienced leading projects and working with a diverse range of people. Possesses excellent interpersonal and communication skills and is always eager to learn and grow.
Dynamic and engaging professional with a proven track record in youth mentoring and public relations, demonstrated during my time at Bernardsville Recreation. Excelled in building positive relationships and fostering community engagement, leveraging strong communication skills and instructional methods to enhance program success. Skilled in group management and child development, consistently achieving objectives with a flexible and proactive approach while maintaining a calm demeanor and approachable disposition.
Overview
7
7
years of professional experience
Work History
Community Service Volunteer
Fairleigh Dickinson University
08.2022 - 08.2025
- Helped staff by working concessions at multiple games.
- Maintained clean facilities to better serve program needs.
- Exhibited excellent communications and customer service relations skills.
- Worked the gate at football games.
- Bring the campus together with community events.
Volunteer
My Local Elementary School
09.2018 - 01.2025
- Maintained clean, neat, and operational classrooms.
- Assisted with special events and programs.
Camp Instructor
Bernardsville Recreation
06.2023 - 08.2024
- Created and prepared interesting and educational lesson plans and implemented activities while engaging with children.
- Monitored camper behavior during activities, effectively handling discipline situations and encouraging positive behavior.
- Built positive and productive relationships with students and parents to further program objectives and overall success.
- Modeled appropriate behavior to help children develop decision making, problem-solving and other essential life skills.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
Sales associate, Jersey Mikes
Jersey Mikes
12.2020 - 08.2022
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to effectively build rapport, loyalty, and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Bachelor of Science - Psychology
Fairleigh Dickinson University, Florham
Madison, NJ05-2026
Skills
- Flexible schedule
- Youth mentoring
- Public relations
- Group management
- Communication
- Child development
- Accident prevention, Safety procedures
- Instructional methods
Timeline
Camp Instructor
Bernardsville Recreation
06.2023 - 08.2024
Community Service Volunteer
Fairleigh Dickinson University
08.2022 - 08.2025
Sales associate, Jersey Mikes
Jersey Mikes
12.2020 - 08.2022
Volunteer
My Local Elementary School
09.2018 - 01.2025
Bachelor of Science - Psychology
Fairleigh Dickinson University, Florham
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