Summary
Overview
Work History
Education
Skills
Community Service
Affiliations
Timeline
Generic

Donald Hooker

Cedar Park

Summary

Healthcare leader with extensive experience at HCA Methodist, specializing in operational excellence and strategic growth initiatives. Proficient in Six Sigma methodologies, delivering substantial cost reductions and promoting a collaborative work environment. Skilled in team development and service enhancement, leading to improved patient outcomes and satisfaction metrics.

Overview

26
26
years of professional experience

Work History

Division Admin. Dir. of Radiology & Endoscopy Nursing

HCA Methodist | Methodist Children's Hospital
San Antonio
12.2018 - 03.2024
  • Organically developed a culture of trust and open lines of communication for patients, nurses, and physicians on a daily basis.
  • My strategic vision focused on significantly expanding high-acuity, tertiary, and IR-surgical capabilities, introducing advanced cranial neurosurgery, complex spinal and IR body surgeries, and state-of-the-art aortic repair techniques (TEVAR and EVAR).
  • Expanded High-Acuity Services & Innovation: Significantly grew tertiary and IR-surgical capabilities, introducing advanced cranial neurosurgery, complex spinal/IR body surgeries, and state-of-the-art aortic repair (TEVAR/FEVAR). Launched a cutting-edge Remote MRI/CT “We Scan” program, increasing Cardiac MRI volume by 3.5% (Q2-Q4).
  • Drove Operational Excellence & Cost Savings: Spearheaded lean initiatives, reducing Centralized Scheduling’s dropped call rate by 68% in year one (from 20.4% to 6.4%). Optimized Radiopharmaceutical (TC-99M) expenses, cutting waste by 64.3% through Lean VSM, achieving an 85% EBITDA target.85% EBITDA Target for Radiopharmaceutical (TC-99M) Expenses - Reduced waste by 64.3% - LEAN Value Stream Mapping (VSM)
  • Accelerated Interventional & Specialized Service Growth: Collaborated with Business Development to recruit and onboard elite sub-specialized teams, establishing HCA Methodist South Texas’s IR-Thoracic Cardiovascular Specialists and Children’s Ultrasound - Maternal Fetal Medicine. This boosted Interventional Radiology volume by 24%, Pediatric MFM volume by 18%, and GI-Endoscopy volume by 2.5%.
  • Enhanced Procedural Efficiency: Reduced average IR room “First Case Start” time by 37.8% (from 45 to 17 minutes) within one year.

Director of Radiology & Non-Invasive Cardiology Service

HCA - St. David’s Georgetown Hospital
09.2010 - 12.2018
  • Oversaw daily operations and ensured regulatory compliance across multiple departments.
  • Implemented cost control measures (Contract Labor and Radio Pharmaceuticals) that saved the facility $500,000 annually without impacting patient care.
  • Initiated a cross-training program for staff that improved workforce adaptability and reduced reliance on temporary staff by 40%.
  • Analyzed and utilized data to make informed decisions on resource allocation, leading to a 20% improvement in service delivery.
  • Facilitated change management efforts that smoothly integrated two new service lines into the facility’s offerings.
  • Ensured MRI and CT Safety & Patient Screening: Meticulously screened patients, staff, and visitors for ferromagnetic contraindications, strictly adhering to MRI safety zone protocols to prevent incidents.
  • Executed MRI and CT Protocols: Performed a comprehensive range of CT and MRI procedures (e.g., neuro, MSK, body), precisely adjusting parameters and administering contrast for optimal diagnostic image acquisition.
  • Managed Image Acquisition & Documentation: Operated digital radiography equipment, processed images, and maintained meticulous patient records within RIS/PACS for efficient workflow and diagnostic accuracy.
  • Optimized Radiation Dose & Image Quality: Applied ALARA principles and utilized dose reduction techniques to achieve high-quality diagnostic images with minimized patient radiation exposure.
  • Ensured Patient Safety & Workflow Efficiency: Accurately positioned patients, managed IV access, and maintained efficient workflow to maximize throughput and ensure patient well-being.

Assistant Director of Diagnostic Imaging

Texas Health Presbyterian & Centennial Med Center (PRN)
Dallas
07.2003 - 09.2010
  • Started as Rad MR/CT Supervisor then Rad Manager: I’m a results-driven Radiology Leader with a track record of optimizing complex operations from the ground up, starting as an MR/CT Supervisor and progressing to Radiology Manager. My expertise lies in streamlining daily workflows and resource utilization across all imaging modalities. I’ve consistently ensured stringent quality and regulatory compliance (ACR, TJC, HIPAA), measurably enhancing imaging quality metrics by [e.g., 10 percentage points]. A core strength is my ability to lead, mentor, and develop high-performing teams, significantly boosting staff versatility by [e.g., 25%] and reducing turnover by [e.g., 15%]. I’m adept at resolving operational challenges and spearheading impactful technology integrations to continuously enhance service delivery.

MRI / CT Supervisor

BAYLOR SCOTT & WHITE & LAKEPOINT HOSTIAL (PRN)
05.1998 - 09.2003
  • Started as Rad Technologist then Lead Tech - MRI / CT Supervisor who leads advanced imaging operations, specializing in complex neuro, body, and musculoskeletal procedures while continuously optimizing protocols to enhance diagnostic quality and patient experience. I ensure stringent MRI safety and quality assurance, acting as a primary resource for compliance and troubleshooting to maintain peak equipment performance. I mentor and train junior technologists, fostering their skill development and understanding of advanced techniques. I excel at managing complex patient cases and problem-solving, adapting protocols as needed and resolving workflow disruptions. Additionally, I actively contribute to departmental improvement initiatives, driving process enhancement, cost reduction, and new technology integration.

Director of Radiology & Non-Invasive Cardiology Service

VETERANS AFFAIRS (VA) MEDICAL CENTER
Georgetown
09.2010
  • Revenue & Profitability Growth: Increased total service line revenue by [e.g., 25%] and boosted net operating income by [e.g., 18%] over a [e.g., 3-year] period through strategic pricing, service line expansion, and cost optimization.Coordinated multiple projects aimed at improving patient care, one of which increased outpatient capacity by 15%.
  • Managed a budget of $2M for various healthcare improvement projects, ensuring a 100% on-time completion rate.
  • Operational Efficiency & Cost Reduction: Implemented Lean Six Sigma methodologies that reduced operational waste by [e.g., 20%], resulting in annual savings of over [$X million] while improving patient throughput by [e.g., 15%].Championed innovation and best practices within Cardiovascular Care, collaborating with executive and clinical teams to align strategies with organizational goals and executing targeted marketing initiatives to expand patient volume and strengthen brand recognition.
  • Enhanced Patient Satisfaction & Quality: Led initiatives that improved patient satisfaction scores across radiology and cardiology by [e.g., 10 percentage points] and maintained [e.g., 98%] imaging quality compliance rates.
  • As the Onsite Incident Command Team Leader, I collaboratively guided my team in emergency preparedness for all medical operations within the incident command structure - my team was directly responsible for safeguarding the occupational health of all personnel, meticulously planning and coordinating every aspect of emergency medical readiness and responses.
  • Optimized Cath Lab Efficiency: Streamlined patient flow and procedural protocols within the Cardiac Catheterization Lab, reducing average procedure turnover time by [e.g., 20 minutes] and increasing daily case volume by [e.g., 15%] without compromising patient safety or quality of care.
  • Enhanced Program Growth & Accreditation: Led initiatives that resulted in a [e.g., 25%] growth in interventional cardiology procedures over [e.g., 2 years] and successfully secured [e.g., a specific accreditation, like Chest Pain Center Accreditation with PCI or STEMI Receiving Center designation], elevating the program’s regional reputation and patient referrals.

Education

Masters of Healthcare Administration (MHA) -

Columbia Southern University
12-2009

Master of Business Administration (MBA) -

Columbia Southern University
05-2009

Bachelor of Radiological Science (BSRT, RT) -

University of Monroe
Monroe, Louisiana
01.1998

Skills

  • Strategic Planning and Execution
  • Health System Optimization - Six Sigma
  • Administrative Efficiency
  • Budgeting & Fiscal Management
  • Revenue and Growth Planning
  • Team Building & Motivation
  • Culture Development & Refinement
  • Contract & Physician Negotiations
  • Issue Analysis & Resolutions

Community Service

Mentor for 1-9 youth Athletic programs, Board Member (Non-profit) Haven of Hope Alliance for Women, Owner City Garden Volunteer Produce and Vegetables

Affiliations

  • Additional role as Corporate Chair - Radiology Advisory Board (RAC) for Division of Radiology Advisory
  • Marketed new IR service lines for TVAR, FEVAR and Pediatric Ultrasound - MFM
  • Also served as a remote Adjunct Faculty Member for the University of Louisiana Monroe - Health Care Administration.
  • Hospital Operations - Endoscopy Nursing Director and Radiology Administrative Director, San Antonio
  • HCA’s Corporate - Chair Methodist Radiology Advisor Committee - (RAC), HCA Nashville
  • HCA’s Committee Chair Radiology and Service Line Integration - HCA Nashville
  • CO - Chair Continuous Quality Improvement Committee - Division and Nashville
  • Performance Improvement Coordinator for Project Management - Division
  • MR Safety Officer (MRSO) - Division

Timeline

Division Admin. Dir. of Radiology & Endoscopy Nursing

HCA Methodist | Methodist Children's Hospital
12.2018 - 03.2024

Director of Radiology & Non-Invasive Cardiology Service

HCA - St. David’s Georgetown Hospital
09.2010 - 12.2018

Director of Radiology & Non-Invasive Cardiology Service

VETERANS AFFAIRS (VA) MEDICAL CENTER
09.2010

Assistant Director of Diagnostic Imaging

Texas Health Presbyterian & Centennial Med Center (PRN)
07.2003 - 09.2010

MRI / CT Supervisor

BAYLOR SCOTT & WHITE & LAKEPOINT HOSTIAL (PRN)
05.1998 - 09.2003

Masters of Healthcare Administration (MHA) -

Columbia Southern University

Master of Business Administration (MBA) -

Columbia Southern University

Bachelor of Radiological Science (BSRT, RT) -

University of Monroe

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