Summary
Work History
Education
Skills
Accomplishments
Timeline
Generic

Donald Jones

Cedar Hill,TX

Summary

Military Veteran with Level 4 CJIS training with 20 years of proven experience in Military Communications and Mobile Technology. Accomplished measurable results while leading 10 - 50 personnel in a dynamic, fast - paced environment. Possess a comprehensive background in Signal Support Management, Mobile Technology, and Electronics derived from conducting domestic and global operations across 3 Continents totaling 6 Countries. Managed risk upon multiple lines to protect assets, property, and equipment valued in excess of over $500M while meeting the expectations of senior leadership. Possess extensive knowledge in Telecommunications,
Communications Security and Customer Support. Recipient of multiple awards for outstanding
performance and professionalism to include 2 Army Commendation Medals.

Work History

Sr. Radio Technician

City of Dallas
Dallas, TX
06/21/21 - Current
  • Install, program, and service Whelen CenCom Sapphire, Gold, Carbide, and HHS 2000 systems.
  • Utilize electrical wiring diagrams and required testing equipment in order to install and services public safety vehicles.
  • Install and maintain Whelen Lighting Systems in emergency and public safety vehicles.
  • Design and fabricate various mounting brackets to facilitate the installation of equipment into public safety and emergency vehicles.
  • Experience in the installation, programming, and the operation of the Motorola APX and MCS mobile two-way radio systems.
  • Serve as Quality Control in order to inspect and perform functional tests on new vehicles and install equipment to ensure they meet Agency and manufacturers operational standards.

Radio Network Technician

Stolz Telecom
Denton, TX
01/19/19 - 02/01/21
  • Installed, removed, repaired, maintained, programmed a variety of radio communications equipment and systems, including but not limited to, 2-way radio communications equipment (P25 trunked, P25 conventional, Analog, DMR systems, EF Johnson/Kenwood radio systems, Harris/Tait radio, repeater systems, Zetron Max Dispatch, Zetron Max Fire Station Alerting System).
  • Experience with the following radio programming software: Armada, Harris RPM, RPM 2, Kenwood KPG software, Tait programming software, and Motorola APX programming software.
  • Coordinated activities to scheduled system outages, perform systems tests, analyzed equipment performance problems, and implement repairs as needed. Tested, tuned, and aligned duplexers, repeaters, portable radios and mobile radios. Set up, configure, and use service and test instrumentation to perform communication tests and maintenance.
  • Estimated time and materials and obtained quotes required for proposed jobs; maintained records and submited various reports and requisitions for supplies and equipment. Responded to off-duty emergencies to effect repairs of malfunctioning electronic and communication systems.

Sr Electronics Technician

City of Dallas
Dallas, TX
03/30/16 - 01/08/19
  • Install, program, and service Whelen Cen Com Sapphire, Gold, Carbide, and HHS 2000
    systems.
  • Utilized electrical wiring diagrams and required testing equipment in order to install and
    services public safety vehicles.
    install and maintain Whelen Lighting Systems in emergency and public safety vehicles.
  • Designed and fabricated various mounting brackets to facilitate the installation of equipment into
    public safety and emergency vehicles.
    Experience in the installation and operation of the Motorola APX and MCS mobile two-way
    radio systems.
  • Experience in programming and tuning Motorola APX and MCS series radio systems.
    Serve as Quality Control in order to inspect and perform functional tests on new vehicles and
    install equipment to ensure they meet Agency and manufacturers operational standards.

Network Operations Technician

Verizon Wireless
Southlake, TX
06/03/13 - 03/13/15
  • Monitored switching networks that consisted of Transport Systems to include Lucent, Nortel,Remedy, and Telco Transport Systems (Optical and Electrical) such as OC-192/48/12/3, DS3, and T1s.
  • Supported the interdepartmental objectives to include, knowledge of troubleshooting
    techniques, effective communication, and escalation of alarms to ensure quick resolution; 99.9% positive customer feedback.
  • Utilized network management systems via computer terminals remotely to detect computer skills while completing trouble tickets to document alarms.

Communications Electronic Technician

AC First/ AECOM
Afghanistan
06/04/12 - 05/15/13
  • Performed field and sustainment level maintenance on radio receivers, transmitters, COMSEC
    equipment, controlled crytographic items (CCI), and associated equipment.
  • Used Test, Measurement, and Diagnostic Equipment (TMDE) AN/GRM-122 Radio Test Set, Test Program Sets (TPS), and Interactive Electronic Technical Manuals (IETM) to determine the cause and location of malfunctions, extent of faults, and category of maintenance required.
  • Inspect equipment for faults, and completeness.
    Tested equipment to determine operational condition.
    Troubleshoot to determine location, and extent of equipment faults.
  • Repaired equipment by adjusting, aligning, repairing, or replacing defective components.
    Tested repaired equipment to ensure compliance with technical specifications.
  • Installed and maintained Single Channel Ground and Airborne Radio System (SINCGARS), AN/PSC-5D Multi- Band/Multi-Mission Communication Terminal, AN/PRC-152 Type-1 Handheld Multiband Radio,AN/VRC-110 Multiband Vehicular Radio System, Harris Falcon III
    AN/PRC-117G,Force XXI Battle Command Brigade and Below (FBCB2), Driver's Vision Enhancer (DVE) AN/VAS-5.

Senior Signal Non Commissioned Officer

United States Army Reserve
05/27/97 - 12/17/11
  • Trained over 1,000 non signal personnel on Force XXI Battle Command Brigade and Below (FBCB2),Harris AN/PRC 152, AN/PRC-117 multiband radios, AN/PSC-5D Multi-Band/Multi-Mission Communication Terminal, SINCGARS RT-1523 VHF Radio, AN/PYQ-10 SKL (Simple
    Key Loader), AN/CYZ-10 Automated Net Control Device and COMSEC operations, guidelines, regulations; increased the department's readiness capabilities by 22% Developed and implemented a training curriculum which trained 30 personnel on the RETRANS, Command
    Post Node, U.S. Army's Global Broadcasting Systems Managed and oversaw help desk
    operations daily which included Information Management Officer Responsibilities and the management of $500M in organizational equipment.
  • Expertly installed, conducted troubleshooting procedures, and managed 200 Blue Force Tracker Systems to include hard drive up grades Supervised and managed the department's help desk which provided customer service to include Information Management Officer
    Responsibilities Installed, configured, troubleshot and maintained military servers, workstations, and data base Resolved network connectivity in a LAN/WAN environment and offer technical assistance to users Developed network backup solutions for servers and
    workstations which included disaster recovery and data storage while acting as the primary point of contact for resolving IT problems and technical assistance to end users Troubleshot connectivity and user issues on printers, workstations, scanners, and software packages,
    both locally and remotely while fulfilling help desk tickets
  • Trained 20,000 personnel on basic military communications in the Initial Entry Training, One Station Unit Training, and Armor Officer Basic Course personnel at the 194th Armored Brigade Fort Knox, Kentucky.
    Deployed to Forward Operations Base Andar, Afghanistan as a Signal Support NCO for 2nd Battalion, 2nd Infantry Regiment deployed in support of Operation Enduring Freedom; planned, supervised and integrated the installation, operation and maintenance of signal
    support systems, to include satellite radio systems,Communications Security (COMSEC)
    equipment, and battlefield automated systems; plan and provide unit level training for communication systems and signal support equipment.
  • Non-Commissioned Officer in Charge of the training junior Non-Commissioned Officers on the
    maintenance and operations of the battalion's Rapid Aerostat Initial Deployment (RAID)
    systems including operation of a tactical generator and an environmental cooling unit which
    were deployed at Forward Operations Base Andar, Company Operations Posts Four Corners,
    and Band-E-Sardeh.
  • Served as the Battalion Signal Non-Commissioned Officer In Charge for 1st Battalion, 6th Field Artillery Regiment; managed, oversaw implantation of the battalion's deployable concept of Command, Control, Communications, Computers, Intelligence, Surveillance and Reconnaissance (C4ISR) in support of the fires battalion for a light infantry brigade combat
    team; managed and planned engineering and life cycle management of all communications infrastructure, network installation and war fighter Command, Control, Communications, Computers, and intelligence requirements; was responsible for the training, professional development and morale of the battalion's communications soldiers and non-commissioned
    officers; managed, oversaw, and provided guidance for the installation, operation and
    maintenance of the battalion's command post node and responsible for equipment in excess
    of $ 500 million dollars.
  • Served as the Battalion Signal Communications Non-Commissioned Officer In Charge for 1st
    Battalion, 41st Field Artillery supporting a heavy brigade combat team with (CBRNE) Consequence Management Response Force (CCMRF) mission; planned and supervised installation, support, troubleshooting, maintaining and the employing signal support systems
    to include Frequency Modulation radios, Blue Force Trackers, High Frequency radios, Satellite
    Communications System, Information Management, and Communications Security equipment
    worth in excess of $50,000,000.00 dollars: provided technical assistance and unit level
    training for operator and unit leaders; responsible for the morale, health, and welfare of ten
    non-commissioned officers and fifty soldiers.

Education

Signal Support Systems Specialist - Signal Support Systems Specialist

U.S. Army Signal School
Fort Gordon, GA
12-1998

GED -

Gary Job Corps
San Marcos, TX
03-1997

Skills

  • DTCS Radio System
  • COMSEC
  • Personnel Management
  • Test Measurement Diagnostic Equipment
    (TMDE)
  • Harris AN/PRC 152 and AN/PRC 117
    Multiband Radios
  • Blue Force Trackers
  • SINCGARS
  • Lucent Technology
  • Nortel Technology
  • Remedy
  • Transport Systems
  • Quality Management
  • Strong attention to detail
  • Motorola APX Series
  • APX CPS Programming Software
  • Motorola MCS2000
  • Whelen Cencom Sapphire Installation
  • Whelen Cencom Carbide Installation
  • Whelen Cencom Gold Installation
  • Whelen HHS 2000 installation
  • L3 Flashback 3 Installation
  • 2 Way Radio Installation

Accomplishments

  • Awards Army Commendation Medal (2)
  • Army Achievement Medal (4)
  • Army Good Conduct Medal (4)
  • Global War On Terrorism Expeditionary Medal
  • Afghanistan Campaign Medal
  • Iraq Campaign Medal with 3 Campaign Stars
  • NATO Medal

Timeline

Sr. Radio Technician

City of Dallas
06/21/21 - Current

Radio Network Technician

Stolz Telecom
01/19/19 - 02/01/21

Sr Electronics Technician

City of Dallas
03/30/16 - 01/08/19

Network Operations Technician

Verizon Wireless
06/03/13 - 03/13/15

Communications Electronic Technician

AC First/ AECOM
06/04/12 - 05/15/13

Senior Signal Non Commissioned Officer

United States Army Reserve
05/27/97 - 12/17/11

Signal Support Systems Specialist - Signal Support Systems Specialist

U.S. Army Signal School

GED -

Gary Job Corps
Donald Jones