Summary
Overview
Work History
Education
Skills
Leadership and extracurricular activities
Timeline
Manager
Donald Jones

Donald Jones

Summary

Highly motivated and dependable individual seeking a position within a growth-oriented company that values advancement opportunities. With experience as a Driver Helper, Line Cook, and Real Estate Intern, brings a diverse skill set to contribute to the success of the team. Adaptable and eager to learn new skills, thrives both as a team player and when working independently.

Overview

16
16
years of professional experience

Work History

Driver's Helper

Onset Temporary Agency
08.2024 - 11.2024
  • Ensure adherence to safety policies and procedures.
  • Communicate effectively with clients and customers.
  • Assisted drivers with unloading packages onto delivery trucks to maintain deadlines.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Exhibited good attendance, work habits, and willingness to learn job functions.
  • Used hand trucks and dollies to safely transport heavy and cumbersome packages.

Intern

Project Destined - Arbor Reality Trust
01.2024 - 04.2024
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Participated in the evaluation of real estate transactions.
  • Prepared and presented investment memos.
  • Worked with professionals to build 10-year cash flow projections.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.

Line Cook

Applebee's
04.2023 - 01.2024
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Collaborated with team members to maintain a clean and safe working environment.
  • Collaborated with Kitchen Managers to guarantee efficient, safe food preparation.
  • Followed health, safety and sanitation guidelines while preparing and serving food.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Consistently met high volume demands while maintaining impeccable quality control standards for all dishes prepared.
  • Prepared and cooked meals according to recipes and customer specifications.

Team Leader

DMV - State of New York
06.2020 - 08.2022
  • Mentored new hires, providing guidance to ensure their successful integration into the team.
  • Collaborated with management to develop strategies aimed at improving overall team performance.
  • Trained and supervised team of customer service representatives in providing quality service to customers.
  • Led by example through consistently maintaining excellent performance standards.
  • Managed escalated customer complaints, ensuring swift resolution and preventing further dissatisfaction.
  • Championed a culture of teamwork and collaboration within the department, resulting in higher employee morale.

Phone Agent

DMV - State of New York
08.2019 - 06.2022
  • Ensured prompt and accurate responses, serving as a resource for information on licenses, registrations, permit testing, insurance regulations, and enforcement procedures.
  • Delivered outstanding service to clients to maintain and extend relationships for future business opportunities.
  • Collaborated with team members to achieve and maintain high-quality service standards consistently.
  • Managed high call volumes during peak periods while maintaining a calm demeanor and professional attitude.
  • Responded to customer inquiries with patience and positivity to establish excellent first impression.

Lead Teacher's Aide

New Horizon Community Charter School
08.2008 - 06.2013
  • Coordinated audio-visual equipment for school assemblies and functions.
  • Organized multiple group centers for children's recess activities. Coordinated with teachers and managed students' lunches.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Assisted teachers with supervision and care of group of 27 children.
  • Ensured safe and productive learning environment.
  • Mentored and tutored individual students needing additional help.
  • Supported student learning objectives through personalized and small group assistance.
  • Maintained safety and security by overseeing students in recess environments.

Education

Associate of Applied Science - Individual Studies

Columbia-Green Community College
Hudson, NY
05-2024

Skills

  • Customer Service and Effective Communication
  • Microsoft Office Suite
  • Organizational Skills and Detailed-Oriented
  • Punctuality and Discipline
  • Leadership and Mentorship
  • Adaptabilty

Leadership and extracurricular activities

  • Business Club, SUNY Columbia-Greene Community College, NY State, NY, 08/01/23, 01/01/24
  • Mentorship Program, SUNY Columbia-Greene Community College, NY State, NY, 01/01/22, 08/01/22

Timeline

Driver's Helper

Onset Temporary Agency
08.2024 - 11.2024

Intern

Project Destined - Arbor Reality Trust
01.2024 - 04.2024

Line Cook

Applebee's
04.2023 - 01.2024

Team Leader

DMV - State of New York
06.2020 - 08.2022

Phone Agent

DMV - State of New York
08.2019 - 06.2022

Lead Teacher's Aide

New Horizon Community Charter School
08.2008 - 06.2013

Associate of Applied Science - Individual Studies

Columbia-Green Community College

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Donald Jones