Donald Kell
Gainesville,GA
Summary
Outgoing student pursuing flexible part-time employment with weekend and evening shift options in a remote role. A talented writer with over a decade of experience in management and leadership.
Overview
19
19
years of professional experience
Work History
Content Writer
FABREC.gg
Gainesville, GA
05.2024 - Current
- Developed keyword-rich SEO articles to promote brand awareness and improve organic search rankings.
- Researched industry trends and topics to create relevant, informative content.
- Created content for websites, blogs and social media accounts to increase visibility and engagement.
- Proofread all written material prior to publication for grammar, punctuation and spelling errors.
- Applied strong writing, editing and proofreading abilities to each assignment to produce best possible content.
- Delivered high-quality, insightful, informative, and entertaining written content while meeting tight deadlines.
- Completed time-sensitive writing assigned on short notice and consistently met deadlines.
- Managed multiple content projects simultaneously, adhering to strict deadlines.
Produce Quality Assurance
Performance Food Group
Oakwood, GA
8/10/20 - Current
- Identified opportunities for cost savings through improved efficiency within the Quality Assurance process.
- Ensured that all products meet established company quality standards prior to release.
- Participated in design reviews to provide input on aspects related to Quality Assurance requirements.
- Developed and implemented quality assurance processes to ensure compliance with industry standards.
- Investigated customer complaints regarding product quality issues, identified root causes, and developed corrective actions.
- Created detailed reports on Quality Assurance activities for management review.
- Maintained policy, procedures, work instructions, and projects for quality and continuous improvement agendas.
- Created report formats for distribution, standardizing quality control metrics around consistent, measurable guideposts.
Correctional Officer
Georgia Departments of Corrections
Alto, Georgia
03.2013 - 12.2019
- Maintained clear and open communications with all facility departments to support efficient and safe operations of the whole.
- Maintained communications with staff and inmate body to maintain safe, effective prison environment.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Maintained daily logs of shift activity.
- Attended regular trainings and maintained appropriate certifications.
- Attained the supervisory ranks of Correctional Sergeant, Correctional Lieutenant, and Chief of Security.
- Maintained employee accountability by utilizing progressive discipline techniques learned in multiple leadership training courses.
- Managed and directed staff and front line supervision/shift supervisors in daily operations of the facility.
- Tracked and logged staff working hours and submitted reports to human resources regularly as required.
- Created and drafted post orders for staff management of inmate populations.
- Directly and indirectly managed between 1500-1800 staff and offenders
- Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Administered first aid when required due to injury or illness sustained by an inmate while under supervision.
- Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
- Reviewed incident reports submitted by subordinates concerning violations of policy or procedure observed during shift changes.
- Detected potential threats and quickly defused conflicts.
- Served as a role model for inmates by demonstrating positive behavior and promoting educational and vocational training programs.
Branch Manager
Covington Credit
Albertville, Alabama
03.2012 - 02.2013
- Assessed employee performance and issued disciplinary notices.
- Increased efficiency and drove branch revenue by optimizing daily operations.
- Produced sales by executing complete sales cycle process from prospecting through contract negotiations and close.
- Performed daily maintenance of loan applicant database.
- Reviewed all client applications against established parameters to determine approval, rejection or modification requirements.
- Designed sales and service strategies to improve revenue and retention.
- Directly participated in generating sales by pushing client referrals with every transaction and by creating spreading marketing material via email and traditional mail.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
Correctional Officer
Georgia Department of Corrections
Alto, Georgia
09.2005 - 03.2012
- Enforced resident behavior management protocols and drafted incident reports for infractions.
- Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
- Supervised 12-15 individual front line staff and up to 600-700 offenders daily.
- Detected potential threats and quickly defused conflicts.
- Conducted internal security checks to ascertain inmate safety.
- Supervised inmates during day-to-day activities.
- Maintained records and logs of man hours, materials and equipment used.
- Maintained daily logs of shift activity.
- Attended regular trainings and maintained appropriate certifications.
- Maintained correct physical head count at all times.
- Supervised residents during meal distribution and intake, recreation time and work-site performance.
- Inspected cells and conducted random searches of common areas.
- Obtained numerous training certifications including Basic Management Training, Professional Management Training, Correctional Emergency Response Team Basic Training, and Sergeants Academy.
Welder
Cottrell Inc.
Gainesville, GA
8/1/19 - 8/7/20
- After only three months experience, called upon by supervisors to monitor and train new hires in welding techniques and company procedures.
- Set up and operated welding equipment to complete all welding projects on-time.
- Adjusted functional parts of equipment and control instruments.
- Set up equipment and welded parts according to welding chart specifications and type.
- Adjusted weld machines to correct settings prior to weld applications for precision and waste reduction.
- Sustained safety protocols and promoted proper, cost-effective and accurate handling of equipment and materials.
- Obtained desired configurations by clamping and tack-welding components.
- Positioned and clamped workpieces together and properly assembled in jigs and fixtures.
Real Estate Agent
Keller Williams Lanier Partner
Gainesville, Georgia
1/1/19 - 7/31/19
- Negotiated, facilitated and managed real estate transactions.
- Cold called clients to obtain exclusives.
- Counseled new buyers to enhance sales opportunities.
- Followed up with prospects throughout sales processes.
- Assisted in developing marketing material for properties.
- Generated lists of properties that met compatibility with buyers' needs and financial resources.
- Showed residential properties and explained features, value and benefits of available homes.
- Wrote contract documents, purchase agreements and closing statements.
- Answered phone calls and emails from potential and existing customers.
- Maintained database of prospective customers.
- Coordinated appointments with prospective buyers to showcase houses and plots.
- Promoted property sales through advertisements, open houses and participation in multiple listing services.
- Advertised properties to general public via networking, brochures, ads and multiple listing services to maximize exposure.
Education
Bachelor of Science - Digital Marketing
Full Sail University
Winter Park, FL03-2026
BOLD Certification - Sales And Marketing Education
Keller Williams BOLD
2019
Skills
- Safety awareness
- Adaptive team player
- Highly professional
- Excellent work ethic
- Excellent communication skills
- Strong interpersonal skills
- Document Control
- Critical Thinking Skills
- Relationship Building
- Leadership proficiency
- Crisis Management
- Policy Enforcement
- Emergency Response
- Conflict Management
- Sales and Marketing
- Creative Writing
- Content Marketing
- Proofreading
- Consistent brand messaging
- Multimedia integration
- Social media proficiency
- Deadline Management
- Audience Analysis
- Writing, editing, and proofreading
Accomplishments
- Promoted from Assistant Manager to Branch Manager, in less than 12-months
- Upon return to Corrections, was promoted from Correctional Officer to Correctional Sergeant in three months.
- Upon promotion to Correctional Sergeant, was promoted to Correctional Lieutenant after only 12 months.
- Two years after promotion to Correctional Lieutenant was again promoted to the rank of Chief of Security.
Timeline
Content Writer
FABREC.gg
05.2024 - Current
Correctional Officer
Georgia Departments of Corrections
03.2013 - 12.2019
Branch Manager
Covington Credit
03.2012 - 02.2013
Correctional Officer
Georgia Department of Corrections
09.2005 - 03.2012
Produce Quality Assurance
Performance Food Group
8/10/20 - Current
Welder
Cottrell Inc.
8/1/19 - 8/7/20
Real Estate Agent
Keller Williams Lanier Partner
1/1/19 - 7/31/19
Bachelor of Science - Digital Marketing
Full Sail University
BOLD Certification - Sales And Marketing Education
Keller Williams BOLD