Donald Kelly
Eubank,KY
Summary
Dynamic Maintenance Director with proven expertise at Cumberland Nursing and Rehab Center, skilled in lockout/tagout procedures and fostering a collaborative environment. Successfully established preventive maintenance protocols, significantly reducing equipment downtime. Adept at utilizing computerized maintenance management systems while enhancing team morale through effective communication and recognition of achievements.
Overview
9
9
years of professional experience
Work History
Maintenance Director
Cumberland Nursing and Rehab Center
09.2024 - Current
- Monitored building systems and directed preventive maintenance.
- Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
- Verified building areas were working optimally and kept clean.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
Service Member
Army National Gaurd
07.2020 - Current
- Increased morale by fostering a supportive work environment and recognizing individual achievements.
- Conducted detailed analyses of intelligence data, contributing to informed decision-making processes.
- Assisted in the planning and execution of large-scale events, ensuring smooth operations while adhering to strict deadlines.
- Achieved mission success, effectively coordinating resources and personnel in high-pressure situations.
Maintenance Assistant
Cumberland Nursing and Rehab Center
09.2021 - 09.2023
- Maintained safety conditions and standards in facility.
- Used and operated various types of tools such as power saws, sanders, grinders, forklifts, and basic hand tools.
- Cleaned and lubricated mechanical systems to keep machinery operating at peak performance.
- Enhanced workplace safety with regular inspections of tools and facilities, ensuring compliance with industry standards.
Collection Specialist
EOS
01.2020 - 08.2021
- Provided exceptional customer service while resolving disputes, resulting in improved customer satisfaction ratings for the department.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Negotiated payment plans with customers, prioritizing account resolution and maintaining professionalism throughout interactions.
- Maintained high volume of calls and met demands of busy and productive group.
Cashier
Dunhams Sports
10.2019 - 01.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Food City
08.2016 - 05.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Associate In Science - Science
Southeast Community And Technical College
Cumberland, KY05.2019
Skills
- Lockout and tagout procedures
- Computerized maintenance management system
- Grounds maintenance
- Sales and Retail Experience
Timeline
Maintenance Director
Cumberland Nursing and Rehab Center
09.2024 - Current
Maintenance Assistant
Cumberland Nursing and Rehab Center
09.2021 - 09.2023
Service Member
Army National Gaurd
07.2020 - Current
Collection Specialist
EOS
01.2020 - 08.2021
Cashier
Dunhams Sports
10.2019 - 01.2020
Cashier
Food City
08.2016 - 05.2019
Associate In Science - Science
Southeast Community And Technical College
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