Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Donald Kilger

Corsicana,TX

Summary

Hardworking lead team member skilled in safely moving heavy loads manually or using forklifts and pallet jacks. Punctual, reliable and dedicated to teamwork. Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 8 years of experience working in a busy warehouse environments. Well-versed in processing, monitoring and reviewing high-volume orders in fast-paced environments. Practiced at developing and maintaining productive relationships with vendors, customers and staff. Proficient in Baan and SAP. Skilled in unloading trucks, moving merchandise and creating interplant transfers as well as non transfer shipment. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating merchandise. Physically fit and active. Proven skills in supporting warehouse operations by keeping accurate records and checking shipments. Detail-oriented in evaluating products, processing paperwork and coordinating movements around warehouse locations. Familiar with operating equipment such as: electric forklifts, pallet jacks, walkie-riders, Ottawa/yard truck and scissor lift.(although I am a little bit scared of heights)

Overview

14
14
years of professional experience
1
1
Certification

Work History

Receiving Warehouse Lead/ Assistant Supervisor

Russell Stover Candies
08.2015 - Current
  • Trained employees on equipment operation and safety protocols.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Prevented load shifting or damage by using bracing and strapping techniques.
  • Removed debris and hazardous materials from packing area to avoid contamination.
  • Managed efficient transportation of Type materials each day across local and state regions.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Unloaded materials and goods at designated locations for best project availability.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Removed orders from storage, wrapped and staged for shipments.
  • Coordinated with other lift truck drivers and production personnel to process orders efficiently.
  • Maneuvered forklift safely in congested and confined areas using Skill and Technique.
  • Received cargo by lifting and moving it using hand trucks and pallet jacks.
  • Packed items into appropriate containers for shipment.
  • Communicated with floor managers to determine merchandise placement.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Inspected equipment for defects and performed repairs or maintenance tasks.
  • Verified functionality of forklifts through performance of preventive maintenance and effective troubleshooting of malfunctions.
  • Monitored area for pedestrian and vehicular traffic while operating various types of equipment.
  • Monitored production schedule to keep proper amount of inventory on hand.
  • Completed inventory cycle counts and documented all information in Type reports to give to Job Title.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Conducted new hire orientations and training sessions, and trained current employees on new equipment and procedures.
  • Corrected employee behavior that did not reach accepted standards, and recognized performance that met or exceeded those criteria.
  • Determined Type training requirements, and recommended Type programs to meet those needs.
  • Managed day-to-day operations of warehouse, freight and parcel shipments, returns and transfers.
  • Loaded, unloaded and sorted cargo as part of accurate and efficient weekly shipments.
  • Kept storage areas organized, clean and secure to fully protect company assets.
  • Followed verbal and written instructions to properly move and ship products.
  • Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.
  • Maintained top performance standards while working in hot warehouse environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Handled fright and parcel shipment schedules, return and transfer processes and oversight of daily warehouse operations.
  • Double checked records, daily reports and inventory transactions to identify and correct variances.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Adhered to industry best practices for warehousing, material handling and documentation.
  • Performed inventories and stocked new equipment and Product.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
  • Operated forklifts to transfer inventory to and from target destinations.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Operated RF scanners to track merchandise and verify contents of containers.
  • Satisfied documentation requirements by using SAP software to produce estimates, invoices and tracking spreadsheets.
  • Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
  • Handled day-to-day shipping and receiving overseeing more than Number packages per day.
  • Conducted inventory audits with Number% accuracy following company procedures.
  • Oversaw and motivated team of Number employees in warehouse to increase efficiency by Number%.
  • Performed freight processing functions, assisting associates with irregularities in Type freight.

Landscaper Laborer

Self Employed
04.2010 - 05.2015
  • Used trimmers and chainsaws for grounds maintenance, brush clearing and tree removal and thinning.
  • Applied mulch to garden beds for protection against weeds and unwanted growth.
  • Demonstrated skilled use and maintenance of landscape tools and equipment.
  • Provided expert lawn care, mulching, aerating and trimming around walks, walls and flower beds.
  • Trimmed greenery, shrubs and hedges to maintain uniform appearance.
  • Maintained grounds by trimming, weeding and general clean-up.
  • Removed weeds, hazards and debris from common pathways to improve usability.
  • Mowed lawns using self-propelled and riding mowers.
  • Collected and removed debris at job sites.
  • Handled hedge, bush and shrub trimming.
  • Operated landscaping equipment with focus on safety and machine longevity.
  • Used shears, pruners and chainsaws to prune and trim hedges and shrubs.
  • Maintained routine landscaping schedules to boost lawn health.
  • Trimmed around trees, flower beds and other yard features.
  • Identified and removed invasive plants and noxious weeds for garden aesthetics and ecosystem health.
  • Enhanced visibility and improved tree and bush shape through intentional pruning.
  • Inspected machinery to spot damage and note needed maintenance repairs.

Drive Thru Window Cashier

Kentucky Fried Chicken
09.2010 - 04.2011
  • Greeted customers and responded to requests for information.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
  • Answered questions about store policies and addressed customer concerns.
  • Operated register system to process new purchases, item returns and merchandise exchanges.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained organized and orderly front end and removed carts, baskets and debris.
  • Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.

Assistant Manager

Bush's Chicken
05.2009 - 04.2010
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Answered guest questions and promoted special products.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
  • Memorized orders and maintained Number% accuracy in high-traffic times.
  • Interpreted food order slips per shift to prepare food according to customer orders.
  • Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
  • Operated grills and fryers to prepare sandwiches and side items.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Answered customers' questions, recommended items and recorded order information.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Inspected dishes and utensils for cleanliness.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.

Education

None - General Studies

Navarro College
Corsicana, TX

GED - General Studies

Corsicana High School
Corsicana, TX
06.1995

Skills

  • Materials Management Experience
  • Inventory Supplies
  • Materials Transportation
  • Safety Standards
  • Packing and Scanning
  • Filling Requisition Orders
  • Warehouse Functions
  • Order Picking and Processing
  • Inventory Records
  • Shipping and Receiving
  • Operational Efficiency and Safety
  • Excellent with Numbers
  • Safety Monitoring
  • Inventory Management Software
  • Forklift Operation
  • Employee Safety
  • Safety Regulations Implementation
  • Inspect Material
  • Organized Paperwork
  • Tag Merchandise
  • Safety
  • Mentoring
  • Safety Protocols
  • Safe Driving Techniques
  • Driving and Transportation
  • Vehicle Inspection
  • Valid Driver's License
  • Loading and Unloading
  • Equipment Monitoring
  • Weight Limits

Certification

  • Electric Forklift, Russell stover - 8yrs
  • Ottawa/yard truck driver, Russell stover - 4yrs
  • Scissor lift, Russell stover - 3yrs

Timeline

Receiving Warehouse Lead/ Assistant Supervisor

Russell Stover Candies
08.2015 - Current

Drive Thru Window Cashier

Kentucky Fried Chicken
09.2010 - 04.2011

Landscaper Laborer

Self Employed
04.2010 - 05.2015

Assistant Manager

Bush's Chicken
05.2009 - 04.2010

None - General Studies

Navarro College

GED - General Studies

Corsicana High School

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Donald Kilger