Donald Langan
St. Petersburg
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
15
15
years of professional experience
1976
1976
years of post-secondary education
1
1
Certification
Work History
Retired
Retired from the city of St Petersburg
St. Petersburg
10.2005 - 01.2021
- Achieved cost-savings by developing functional solutions to problems.
- Worked with cross-functional teams to achieve goals.
- Managed inventory and supplies to ensure materials were available when needed.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
- Communicated with dispatchers regarding pickup and delivery times.
- Inspected truck before and after trips, ensuring all safety regulations were followed.
- Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
- Responded promptly to emergency situations including inclement weather conditions or traffic delays while remaining calm under pressure.
- Kept up-to-date knowledge of changing roads, construction areas, traffic patterns, and dangerous curves in order to plan the most efficient routes.
- Stayed informed regarding changes in transportation laws and regulations that could affect operations.
- Contributed ideas for improving operational efficiency during team meetings or one-on-one conversations with supervisors.
- Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
- Transported goods to and from specified destinations in accordance with delivery schedules.
- Complied with DOT requirements for background checks prior to operating a CMV.
- Provided customer service by responding to inquiries about services offered or directions to destination locations.
- Reported all accidents or violations to management immediately upon occurrence.
- Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.
- Ensured deliveries were on time by following designated routes and adhering to traffic laws.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
- Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
- Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
- Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
- Managed unexpected emergencies and route changes with calm and professionalism.
- Obtained signatures needed to complete and process paperwork.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
- Maintained safe driving habits to protect property and general public on roadways.
- Conducted daily DOT pre-trip inspections according to set checklist.
- Followed regular schedule of pickups for individual customers and groups.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Processed shipment documents neatly and efficiently for each load.
- Worked well with dispatchers to communicate route and schedule changes.
- Observed driving regulations and safety procedures, maintaining excellent safe driving record.
- Used pallet jack and forklift to load and unload products at distribution centers and route locations.
- Maintained ongoing communications with operations center personnel to keep teammates informed.
- Performed regular inspections and completed vehicle repairs.
- Reacted decisively and quickly to protect spoilage.
Retired
Retired from the city of St Petersburg
St. Petersburg
10.2005 - 01.2021
Education
Metuchen
Metuchen , N JSkills
- Route planning
- Vehicle inspection
- Inventory management
- Safety compliance
- Customer service
- Emergency response
- Log maintenance
- Documentation management
- Communication skills
- Problem solving
- Active listening
- Multitasking
- Project planning
- Planning
- Training & Development
- Problem resolution
- Dependable and responsible
- FLUENT IN [LANGUAGE]
- Collaboration
Certification
- I have a Class B license with air brake endorsement, and passager, endorsement too.
Affiliations
- I do a lot of volunteering,on weekends, for different, charities, they are wings for recovery, lifting hearts 2 gether, Tampa Bay outreach for veterans and homeless people, and First Christian Church.
Timeline
Retired
Retired from the city of St Petersburg
10.2005 - 01.2021
Retired
Retired from the city of St Petersburg
10.2005 - 01.2021
Metuchen