Don Leicht
High Ridge,MO
Summary
Results-driven professional with experience in data analysis, compliance adherence, and reporting accuracy. Proficient in Excel, Power BI, and SQL; ensuring efficient data coordination and impactful metric reporting for clients.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Senior Contact Center Coordinator
ProPharma Group, Inc.
St. Louis, MO
04.2015 - Current
- Directly enters medical information inquiries and adverse events report information received via email and fax into the IRMS database, and forwards it to a licensed pharmacist for processing to meet client-imposed deadlines.
- Coordinates the data collection, creation, and distribution of weekly and monthly metric reports for individual clients, summarizing the previous week's and month's activities.
- Performs a weekly reconciliation of adverse event reports with third-party specialty pharmacies to account for all client-related adverse events.
Drug Safety Information Coordinator
Actavis Pharmaceuticals
Earth City, MO
06.2010 - 02.2015
- Initiated the case entry process by receiving and uploading spontaneous adverse event information from the AgXchange gateway into the Arisg5 database, and completed data entry of missing fields.
- Executed the submission of completed case files to the FDA to maintain a compliance rate of 97% and above.
- Leveraged documents from the document management system to assist in FDA inspection audits.
Expense Reimbursement Coordinator
Actavis Pharmaceuticals
Earth City, MO
07.2005 - 06.2010
- Coordinated the auditing of expense reports for over 300 sales representatives by verifying that receipts were attached to the reports and that the expense policy had been followed.
- Issued correction memos to representatives when documentation was missing from reports.
- Worked with management to freeze high-risk expense accounts until compliance was consistently met.
Education
Bachelor of Science - Business Administration
Maryville University
St. Louis, MO12-2004
Skills
- Excel (Pivot Tables, VLOOKUP, Conditional Formatting, etc)
- Microsoft Power BI
- SQL (SQL Server, MySQL)
- Power Query
- Data Modeling
- DAX
- Data Analysis
- Accounts reconciliation
- Time Management
- Information Collection
- Metric reporting
- Expense auditing
Certification
Advanced Excel Dashboard Design
Maven Analytics
Issued June 2025
Microsoft Power BI Desktop
Maven Analytics
Issued June 2025
MySQL Data Analytics
Maven Analytics
Issued January 2025
Timeline
Senior Contact Center Coordinator
ProPharma Group, Inc.
04.2015 - Current
Drug Safety Information Coordinator
Actavis Pharmaceuticals
06.2010 - 02.2015
Expense Reimbursement Coordinator
Actavis Pharmaceuticals
07.2005 - 06.2010
Bachelor of Science - Business Administration
Maryville University