Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Donald Lewis

Donald Lewis

Atlanta,GA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Social Media Agency

Joseph Mathis
Riverview, FL
11.2022 - 06.2024
  • .
  • Monitored online conversations related to the company, as well as competitors, and identified potential opportunities for growth.
  • Organized webinars or live Q&A sessions featuring experts in relevant fields.
  • Collaborated with other departments such as marketing and PR to ensure a consistent message across all channels.
  • Identified new ways to leverage user-generated content through creative initiatives such as contests or giveaways.
  • Conducted research into competitor activity on social media sites in order to stay ahead of the competition.
  • Assisted in developing a comprehensive crisis communication plan for responding quickly during negative events occurring online.
  • Provided training sessions for other team members who will be managing company's social accounts.
  • Analyzed website traffic from social media platforms to identify areas of improvement in terms of user experience, engagement rates, and conversions.
  • Created content strategies based on customer insights, market trends, competitive environment and business goals.
  • Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
  • Recommended solutions related to staffing issues and proposed procedural changes to managers.
  • Discussed job performance problems with employees, identifying causes and issues to find solutions.
  • Guided employees in handling difficult or complex problems.

4 Rivers Smoke House

Andrew
Orange Park, FL
01.2021 - 12.2023
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Greeted guests and provided menus.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Prepared drinks according to standard recipes.
  • Delivered food orders promptly and courteously.
  • Took orders from customers accurately and in a timely manner.
  • Stayed informed about daily specials, new menu items, promotions.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Followed health safety guidelines when preparing and serving food products.
  • Checked food before serving it to customers.

Education

Bachelor of Science - Psychology

Trinity Baptist College
Jasonville, FL
05-2023

Skills

  • Audience Engagement
  • Influencer Collaboration
  • Social Media Strategy
  • Content Creation
  • Photography and Videography
  • Audience Analysis
  • Positive Attitude
  • Social Media Management
  • Critical Thinking
  • Verbal and written communication
  • Relationship Management

Accomplishments

  • Played for my College Basketball team from 2019-2023

Timeline

Social Media Agency

Joseph Mathis
11.2022 - 06.2024

4 Rivers Smoke House

Andrew
01.2021 - 12.2023

Bachelor of Science - Psychology

Trinity Baptist College

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Donald Lewis