Summary
Overview
Work History
Education
Skills
Timeline
RESIDENT AIDE JOB DESCRIPTION
Disclaimer
RESIDENT AIDE JOB DESCRIPTION
Generic

Donald Mackson

Los Angeles,CA

Summary

The primary goal of all Resident Aides is to assist the A Step to Freedom organization in carrying its mission of providing support to clients and offering assistance in the areas of daily living and helping clients with accessing resources. The Residential Aide is the accessible point-of-contact for clients, staff, volunteers, and agency contacts, and thus must be skilled at problem-solving client issues, crisis situations, and facility emergencies. The Residential Aide plays a key role in creating a safe home-like environment for clients that promotes community and well-being. RAs will assist with life skills training, housing retention, and community activities as needed. This position reports directly to the Program Manager.

Developed strong client support and resource coordination skills in fast-paced environment. Demonstrates excellent problem-solving abilities and effective communication techniques. Seeking to transition into new field to leverage and expand these skills for impactful client-focused work.

Overview

1
1
year of professional experience

Work History

Case Manager

Catholic Charities Of Southern Nevada Adoption Services
11.2023 - 05.2025
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.

Education

No Degree - Business

Pasadena City College
Pasadena, CA

High School Diploma -

Pasadena High School
Pasadena, CA
06-1997

Skills

  • Effective problem resolution
  • Client case management
  • Prioritization and scheduling
  • Detailed case documentation
  • Relationship building
  • Decision-making

Timeline

Case Manager

Catholic Charities Of Southern Nevada Adoption Services
11.2023 - 05.2025

No Degree - Business

Pasadena City College

High School Diploma -

Pasadena High School

RESIDENT AIDE JOB DESCRIPTION

  • ESSENTIAL FUNCTIONS
  • Monitor and oversee the activities of up to 24 site clients
  • Possess an attitude of “people centered”, positivity and flexibility, using a trauma informed approach
  • Orient new clients to house rules/protocols (i.e. smoking area, curfew, parking, etc.)
  • Conduct hourly room checks
  • Monitor daily medication compliance
  • Report activities in daily logs, incident reports and overnight passes
  • Maintain the cleanliness and well-being of the house and clients
  • Manage shift duties to ensure site is clean, safe, and drug free
  • Document all disciplinary infractions in Incident reports
  • Conduct rounds every hour including, all rooms and around the perimeter of the site
  • Conduct regular head counts to ensure that all clients are accounted for
  • Perform interior checks on the rooms to make sure that clients have completed their duties and all rooms are clean
  • Perform daily structural and appliance checks to make sure all electronics are functioning and in working order
  • Cook (If need be)
  • Ensure site safety
  • Participate in weekly phone conferences
  • Note all incidents, emergencies and occurrences in Incident Report Form
  • Make sure site is stocked with supplies
  • Make sure that outside gates are closed throughout the day
  • Make sure that all rooms are neat and clean
  • Keeping track of program activities
  • Perform routine bag checks to ensure site safety
  • Use harm reduction models to support clients in regard to substance abuse
  • Keeping track of program activity, board games, cards, dominos and other games
  • Conducting regular team building and motivational meetings
  • Job Type: Full-time
  • Other Requirements
  • Up to date TB test Clearing Resident Aid to Work with at risk clients
  • Food handling certification (which can be obtained online $15.00)
  • Qualifications
  • Ability to read and write at High School level and or High School diploma, GED
  • 1-3 Years office work experience
  • California Driver’s License
  • Open Availability

Disclaimer

By signing below, you acknowledge that you have read and fully understand the job description for your assigned role with A Step to Freedom. _____________________________ Employee Signature

RESIDENT AIDE JOB DESCRIPTION

  • ESSENTIAL FUNCTIONS
  • Monitor and oversee the activities of up to 24 site clients
  • Possess an attitude of “people centered”, positivity and flexibility, using a trauma informed approach
  • Orient new clients to house rules/protocols (i.e. smoking area, curfew, parking, etc.)
  • Conduct hourly room checks
  • Monitor daily medication compliance
  • Report activities in daily logs, incident reports and overnight passes
  • Maintain the cleanliness and well-being of the house and clients
  • Manage shift duties to ensure site is clean, safe, and drug free
  • Document all disciplinary infractions in Incident reports
  • Conduct rounds every hour including, all rooms and around the perimeter of the site
  • Conduct regular head counts to ensure that all clients are accounted for
  • Perform interior checks on the rooms to make sure that clients have completed their duties and all rooms are clean
  • Perform daily structural and appliance checks to make sure all electronics are functioning and in working order
  • Cook (If need be)
  • Ensure site safety
  • Participate in weekly phone conferences
  • Note all incidents, emergencies and occurrences in Incident Report Form
  • Make sure site is stocked with supplies
  • Make sure that outside gates are closed throughout the day
  • Make sure that all rooms are neat and clean
  • Keeping track of program activities
  • Perform routine bag checks to ensure site safety
  • Use harm reduction models to support clients in regard to substance abuse
  • Keeping track of program activity, board games, cards, dominos and other games
  • Conducting regular team building and motivational meetings
  • Job Type: Full-time
  • Other Requirements
  • Up to date TB test Clearing Resident Aid to Work with at risk clients
  • Food handling certification (which can be obtained online $15.00)
  • Qualifications
  • Ability to read and write at High School level and or High School diploma, GED
  • 1-3 Years office work experience
  • California Driver’s License
  • Open Availability