The primary goal of all Resident Aides is to assist the A Step to Freedom organization in carrying its mission of providing support to clients and offering assistance in the areas of daily living and helping clients with accessing resources. The Residential Aide is the accessible point-of-contact for clients, staff, volunteers, and agency contacts, and thus must be skilled at problem-solving client issues, crisis situations, and facility emergencies. The Residential Aide plays a key role in creating a safe home-like environment for clients that promotes community and well-being. RAs will assist with life skills training, housing retention, and community activities as needed. This position reports directly to the Program Manager.
Developed strong client support and resource coordination skills in fast-paced environment. Demonstrates excellent problem-solving abilities and effective communication techniques. Seeking to transition into new field to leverage and expand these skills for impactful client-focused work.