Summary
Overview
Work History
Education
Skills
Timeline
Generic

Donald Mann

Mountain Park,Oklahoma

Summary

Motivated business professional bringing 28 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

32
32
years of professional experience

Work History

Business Owner/Operator

Self-employeed, Cyclone Nutrition
06.2019 - Current
  • Oversaw end-to-end business processes to maintain proficiency and profitability.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Employed prompt decision-making and in-depth research to resolve issues.
  • Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.

Service Center Manager

FedEx Freight Inc
07.1991 - 04.2019
  • Presented budgets and performance reports to corporate offices.
  • Scheduled daily service center employees and monitored performances.
  • Trained new staff members on company policies and center expectations.
  • Implemented training systems for new employees on [Service].
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Defined clear targets and objectives and communicated to other team members.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Prepare all OS&D reports ( Over,Short and Damage ) working with Customers and Shippers for on time and damage free service.
  • Prepare weekly payroll.

Education

GED -

Choctaw High School
Choctaw, OK

Skills

  • Human Resource Information System (HRIS)
  • Expectation Management
  • Manage Programs
  • Cleanliness Standards
  • Hazardous Chemicals
  • Approachable and Outgoing
  • Inventory Control
  • Departmental Coordination
  • Adaptable and Flexible
  • Defining Company Vision
  • Balanced Work Ethic
  • Leadership and People Development

Timeline

Business Owner/Operator

Self-employeed, Cyclone Nutrition
06.2019 - Current

Service Center Manager

FedEx Freight Inc
07.1991 - 04.2019

GED -

Choctaw High School

Similar Profiles

CREATE PROFILE
Donald Mann