Donald Mattix
Columbus,MS
Summary
Dynamic Supervisor with over three decades at ABB, skilled in training and mentoring teams to enhance customer service. Achieved significant improvements in workflow efficiency and conflict resolution, fostering a productive environment. Goal-oriented and adept in staff management, I consistently deliver effective solutions that elevate customer satisfaction.
Overview
30
30
years of professional experience
Work History
Supervisor
ABB
11.1994 - Current
Acquired over three decades of experience in the manufacturing industry.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Education
Industrial Technology - Industrial Automation
Mississippi State University
Starkville, MS08.2017
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
Timeline
Supervisor
ABB
11.1994 - Current
Industrial Technology - Industrial Automation
Mississippi State University
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