Donald McDaniel
Charlotte,NC
Summary
Versatile individual experienced in a wide range of business needs, including strategic planning, promotional activities and client development. Accustomed to stepping into different roles every day to enable business operations to evolve and meet changing demands.
Overview
26
26
years of professional experience
Work History
Regional Manager
Patten Seed Company DBA Super Sod
2018.03 - Current
- Boosted regional sales by fostering strong client relationships.
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Promoted culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Supervised staff to optimize brand expansion initiatives and productivity.
- Established and maintained operational standards for 6 locations.
Inside Sales Manager
Atlantic Tube & Fitting
2012.01 - 2018.03
- Increased sales revenue by implementing effective inside sales strategies and techniques.
- Implemented consultative selling approach on all inbound calls.
- Acted as liaison between outside sales representatives and over 200 accounts.
- Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.
- Emphasized product features based on analysis of customer's needs.
- Wrote sales contracts for orders obtained and submitted orders for processing.
- Responded to all customer inquiries in timely manner.
Estimator/Project Manager
Croom's Nursery And Landscaping, Inc.
1998.03 - 2011.08
- Increased project accuracy by diligently reviewing specifications, drawings, and other documentation.
- Monitored project schedules for up to 10 projects at time.
- Obtained building and specialty permits from local jurisdictional agencies.
- Conducted weekly production and operations contractor meetings, which facilitated stronger communications and ability to resolve critical issues.
- Acted as liaison between landscape architects and general contractors.
- Submitted all project closeout documents in accordance with contact terms.
- Assigned projects and tasks to employees based on their competencies and specialties.
Education
No Degree - Business Administration
Western Carolina University
Cullowhee, NCNo Degree - Communications
Campbell University
Buies Creek, NCSkills
- - Excellent communication skills
- - Positive and upbeat
- - Decisive
- - Strong client relations
- - Energetic work attitude
- - Self-motivated
- - Networking skills
- - Client/Account development
- - Highly competitive
- - Goal-oriented
Timeline
Regional Manager
Patten Seed Company DBA Super Sod
2018.03 - Current
Inside Sales Manager
Atlantic Tube & Fitting
2012.01 - 2018.03
Estimator/Project Manager
Croom's Nursery And Landscaping, Inc.
1998.03 - 2011.08
No Degree - Business Administration
Western Carolina University
No Degree - Communications
Campbell University
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