Donald McIntyre Sr.
Leadership
Stone Mountain,GA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach.
Overview
49
49
years of professional experience
Work History
Junior Telecom Engineer
UPS
Alpharetta, GA
06.2020 - Current
- Monitored overall network performance.
Network Operations Technician
UPS
Alpharetta, GA
03.2001 - 06.2020
- Troubleshot hardware and software to determine and rectify network problems.
- Performed configuration and troubleshooting of Cisco & Arista routing/switching platforms.
Drill Sergeant
Army Reserves
Decatur, GA
06.2008 - 01.2018
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Information Technology Specialist
Army National Gaurd
Ellenwood, GA
06.2005 - 06.2008
- Used ticketing systems to manage and process support actions and requests.
Materials Coordinator
Sprint ViaTEKsystems
Atlanta, GA
07.2000 - 03.2001
- Managed receiving operations and proper storage of incoming materials.
- Completed daily cycle counts and full inventory audits.
- Prepared variety of different written communications, reports and documents.
Cable Television Technician
Comcast
Stone Mountain, GA
07.1999 - 06.2000
- Attended to customers at home and business locations to complete on-site repairs.
- Kept equipment working optimally by replacing loose, worn and defective parts.
- Conferred with customers to determine nature of problems and to explain repairs.
- Asked customers probing questions to assess symptoms and nature of problems.
- Mounted equipment to walls, concealed wires, installed audio and programmed remote controls.
- Traced faults in circuits and components to isolate failures and remove components.
Infantryman
Marine Corps
Kaneohe, HI
09.1982 - 06.1996
- Led fire team during infantry dismounted battle drills and situational training exercises.
- Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors.
- Led basic reconnaissance operations and reported enemy movements to commanding officers.
- Trained over multinational partners, contractors and foreign nationals to develop warfighting and defense capabilities.
- Patrolled designated coverage areas and evaluated terrain for defensive use.
- Trained in use of tear gas, passive ordnance and explosives.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Trained teams on emergency situation preparedness and integration of tactical planning, equipment maintenance and weapon use.
- Led fire teams during battle drills and training exercises.
- Briefed leaders on readiness, equipment status and enemy locations to enable sound decision making.
- Conducted reconnaissance operations for planned operations and general intelligence gathering.
- Provided current weapons systems training to incoming soldiers to maintain combat readiness.
- Worked with superiors to standardize job responses and duties for security perimeters.
- Inspected and performed regular maintenance on company communication equipment.
- Installed, operated and maintained field communications equipment.
Education
Certificate - Diversity And Inclusion in HR Management
Human Resources Command Institute
N/A02.2022
Certificate - IT Infrastructure Security
American Military University
Charles Town, WV11.2009
Certificate - Cisco Specialist
Lanier Technical College
Cumming, GA09.2003
Master Of Science - Leadership
Embry-Riddle Aeronautical University - Daytona Beach
Daytona Beach, FL12.2023
Certificate - Psychology of Leadership
ECornell
Ithaca, NY04.2022
Bachelor Of Science - Information Technology
DeVry University
Alpharetta, GA10.2002
Bachelor Of Science - Telecommunications Management
DeVry University
Decatur, GA03.2001
Skills
- Training Courses
- Organizational Leadership
- Incident Response
- Data Backups
- Backup Procedures
- Telecommunications Equipment
- Network Hardware and Software Maintenance
- WAN Administration
- Team Support
- Floor Plans
- Service Improvement
- Training Junior Team Members
- Service Requests
- Configuration and Management
- Operational Efficiency
- Hardware and Software Monitoring
- Monitoring Tools
- Work Orders
- Switches and Routers
- Issue Escalation
- Testing Devices
- New Installations
- Basic Tools
- Network Configuration and Support
- Network Performance Monitoring
- Student Leadership
- Activities Leadership
- Employee Coaching and Motivation
- Managing Operations and Efficiency
- Performance Tracking and Evaluations
- Activity Organization
- Behavior Modification
- Positive Reinforcement Strategies
- Program Leadership
- Instructional Assistance
- Classroom Instruction
- Diverse Student Populations
- Change Leadership
- Team Collaboration
- Telephone Skills
- Student Engagement
- Quality Leadership
- Team-Building Exercises
- Operational Leadership
- Social Behaviors
- Situational Awareness
- Ethical Standards
- Persuasive Communication
- Tactics and Execution
- Performance Monitoring
- Leadership Communications
Willing to travel
Extensive multicultural, multi-ethnic experience.
Timeline
Junior Telecom Engineer
UPS
06.2020 - Current
Drill Sergeant
Army Reserves
06.2008 - 01.2018
Information Technology Specialist
Army National Gaurd
06.2005 - 06.2008
Network Operations Technician
UPS
03.2001 - 06.2020
Materials Coordinator
Sprint ViaTEKsystems
07.2000 - 03.2001
Cable Television Technician
Comcast
07.1999 - 06.2000
Infantryman
Marine Corps
09.1982 - 06.1996
Certificate - Diversity And Inclusion in HR Management
Human Resources Command Institute
Certificate - IT Infrastructure Security
American Military University
Certificate - Cisco Specialist
Lanier Technical College
Master Of Science - Leadership
Embry-Riddle Aeronautical University - Daytona Beach
Certificate - Psychology of Leadership
ECornell
Bachelor Of Science - Information Technology
DeVry University
Bachelor Of Science - Telecommunications Management
DeVry University
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